Bank of America

Paul Butler's Avatar

Paul Butler

03 May, 2016 03:11 AM

Would like to try Moneydance, but I have 6 accounts with Bank of America- please advise on download suipport

  1. Support Staff 1 Posted by Jenny on 03 May, 2016 08:57 AM

    Jenny's Avatar

    Hi Paul,

    Moneydance supports Direct Connect for automatic downloads. You can view a list of banks that support this feature here.

    Bank of America has recently discontinued their support for new Direct Connect activations. However, if your account was activated for direct connect before they turned off support, you should still be able to connect in Moneydance. If this is the case, please advise and I can provide the advanced setup for this.

    If you haven't enabled OFX services with Bank of America previously, the best way to get your transactions into Moneydance will be to use a web browser to download them from your bank's web site. You can download into QFX, QIF, OFX or OFC files, any of which will import cleanly into Moneydance.

    Jenny
    Infinite Kind Support

  2. 2 Posted by Al Jarvis on 14 Jun, 2016 08:21 PM

    Al Jarvis's Avatar

    As a Bank of America customer with 4 active accounts I am concerned about Direct Connection not being supported. The alternative is a royal pain in the tail and time consuming. Is there any indication BofA might reconsider in the near future. At least my other USA accounts support Direct Connect.

    I have several accounts with banks in China. Do you anticipate any Chinese banks ever participating in Direct Connect.

    While I hate Quicken, I am not looking to pay more for a program that entails extra time and effort for the same outcome. Is there any discount or other incentive for those of us with similar handicaps to use your program?

  3. 3 Posted by Ian O on 15 Jun, 2016 11:06 AM

    Ian O's Avatar

    Hi Al,

    It was fairly recently that Bank of America stopped supporting Direct Connect, so it's unlikely this is something they'll be bringing back any time soon. The best thing to do would be to contact them, to express your concerns. They may be able to provide some more information about future plans, and their reasons for removing this service.

    Without Direct Connect access, the best way to get your data into Moneydance is to download from your banks website, as detailed in the previous reply. Very few banks outside of the US support this feature, so the majority of our customers download their data this way.

    If any of your banks begin to support Direct Connect in future, we'd be happy to assist in setting up a connection. I'm afraid that until then, you'll need to download your data manually.

    Ian O
    Infinite Kind Support

  4. 4 Posted by yumaprisoner on 15 Jun, 2016 01:30 PM

    yumaprisoner's Avatar

    Many thanks

  5. System closed this discussion on 02 Oct, 2016 02:34 AM.

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