First Niagara Bank

Jeff's Avatar

Jeff

03 May, 2016 07:21 PM

I have read previous posts that First Niagara banks does not support your connection. I have been using Quicken and was doing direct connect. Does Quicken do something different ??

  1. 1 Posted by Ian O on 04 May, 2016 09:01 AM

    Ian O's Avatar

    Hi Jeff,

    There are two methods that personal finance software can use to access your accounts: Direct Connect and Web Connect.

    With Web Connect, the software basically connects to your bank's website and downloads and imports OFX, QFX, QIF, and OFC files automatically. This is likely what you were using with Quicken.

    Direct Connect actually connects to a server at your bank instead of their website and usually requires different login credentials than you would use to log into your banks website.

    Moneydance only supports automatic connections through Direct Connect and not Web Connect and unfortunately it seems as though this feature is not supported by your bank.

    Without Direct Connect, the best way to get your files into Moneydance is to use a web browser to download them from your bank's web site. You can download into QFX, OFX or OFC files (aka Quicken or MS Money files), any of which will import cleanly into Moneydance.

    I hope this information is useful, please let me know if you have any more questions.

    Ian O
    Infinite Kind Support

  2. System closed this discussion on 02 Oct, 2016 02:34 AM.

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