tag:infinitekind.tenderapp.com,2009-01-14:/discussions/financial-institution-direct-connection-support-requests/3246-first-niagara-bankInfinite Kind: Discussion 2016-10-02T02:35:05Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/397888602016-05-04T09:01:06Z2016-05-04T09:01:06ZFirst Niagara Bank<div><p>Hi Jeff,</p>
<p>There are two methods that personal finance software can use to
access your accounts: Direct Connect and Web Connect.</p>
<p>With Web Connect, the software basically connects to your bank's
website and downloads and imports OFX, QFX, QIF, and OFC files
automatically. This is likely what you were using with Quicken.</p>
<p>Direct Connect actually connects to a server at your bank
instead of their website and usually requires different login
credentials than you would use to log into your banks website.</p>
<p>Moneydance only supports automatic connections through Direct
Connect and not Web Connect and unfortunately it seems as though
this feature is not supported by your bank.</p>
<p>Without Direct Connect, the best way to get your files into
Moneydance is to use a web browser to download them from your
bank's web site. You can download into QFX, OFX or OFC files (aka
Quicken or MS Money files), any of which will import cleanly into
Moneydance.</p>
<p>I hope this information is useful, please let me know if you
have any more questions.</p>
<p>Ian O<br>
Infinite Kind Support</p></div>Ian O