tag:infinitekind.tenderapp.com,2009-01-14:/discussions/financial-institution-direct-connection-support-requests/3283-santander-bankInfinite Kind: Discussion 2016-05-30T01:39:33Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/399925662016-05-29T16:18:21Z2016-05-30T01:37:56ZSantander Bank<div><p>Hello,</p>
<p>Are you referring to the Compass Bank at <a href="http://www.bbvacompass.com">http://www.bbvacompass.com</a> ? If
so, we already support direct connections to that bank.</p>
<p>If your bank is not Sandander, then they unfortunately do not
support direct connections.</p>
<p>Ethan<br>
Moneydance Support</p></div>Ethantag:infinitekind.tenderapp.com,2009-01-14:Comment/399925662016-05-29T21:49:49Z2016-05-30T01:37:55ZSantander Bank<div><p>No, that is a different Compass Bank.</p>
<p>I contacted you about Santander because your literature said</p>
<p>“If your bank is not on this list, please send us a
message to see if we can create a connection.”.</p>
<p>I was also going to do the same regarding my Capital One credit
card.</p>
<p>I was also planning to contact both of them to urge them to make
their systems work with Moneydance since direct connections do work
in Quicken, even though Quicken appears to be in the process of
going out of business, as did MS Money.</p>
<p>Van</p></div>Van_tag:infinitekind.tenderapp.com,2009-01-14:Comment/399925662016-05-30T01:39:32Z2016-05-30T01:39:32ZSantander Bank<div><p>Unfortunately, Sandanter doesn't supports direct OFX
connections, which Moneydance requires in order to talk directly to
a bank. Capital One does support direct connections for regular
bank accounts, but for some reason doesn't for their credit cards.
We of course have little control over which services banks offer to
their customers.</p>
<p>The best way to get your transactions into Moneydance is to use
a web browser to download them from your bank's web site. You can
download into QFX, OFX, OFC, or QIF files (sometimes referred to as
Quicken or MS Money files), any of which will import cleanly into
Moneydance. You can also open your bank's download page directly
(after entering the appropriate address in the Account->Edit
Account menu) by going to the menu bar and selecting
Online->Open Account Website.</p>
<p>If your bank begins to support direct OFX connections in the
future, we will be happy to work with them.</p>
<p>Please let me know if I can be of further assistance,</p>
<p>Ethan<br>
Moneydance Support</p></div>Ethan