TD Banknorth has changed

diamantopoulos12's Avatar

diamantopoulos12

23 Jul, 2009 02:01 AM

Hi -

I am using TDBanknorth and have been for a few years. This week they changed the web site and I can no longer download my transactions. I have a support request from them to provide the OFX connection information however have not heard back for 2 days. Anybody else having this problem?

-Chad

  1. 1 Posted by cpjs1 on 23 Jul, 2009 02:19 AM

    cpjs1's Avatar

    This maybe the problem that I am having. I used the trial version on Sunday/Monday and was able to load some transactions and then last night Tues - I purchased Mondaydance and now I cannot connect to download more transactions. I get an java error about "unexpected end of message while reading headers" I also tried the new TD bank option in the moneydance list of banks but similar error. Moneydance can you please confirm, correct or explain. Not a great start to my Moneydance experience.

  2. 2 Posted by diamantopoulos1... on 23 Jul, 2009 02:19 PM

    diamantopoulos12's Avatar

    Yes I talked to someone on the phone at the bank and they confirmed this has changed this week. They only have support for quicken and quickbooks of course at the moment ... I assume both of those applications provide an update in order to re-establish the connection. Unfortunately the guy on the phone was useless and had no idea what the connection information was.

    I don't think this is specific to Moneydance ... the bank would need to publish the connection information in order for the application to support it. I have been using Moneydance for a couple years and it is great ... if the bank does not get back to me in a couple days I will switch banks before I switch using this application.

  3. 3 Posted by Brian Adler on 23 Jul, 2009 04:45 PM

    Brian Adler's Avatar

    We are actively working to get TD Banknorth functioning once again. We have the connection information, but updating that in and of itself was not enough to resolve the issue. We're still working on it. I will keep you all apprised.

    Sincerely,

    Brian Adler

  4. 4 Posted by Brian Adler on 24 Jul, 2009 02:29 PM

    Brian Adler's Avatar

    We have a solution for TD Banknorth that is implemented in the latest preview (641) of Moneydance. Please find it here: http://moneydance.com/preview/

    Be sure to set up a new online banking connection for "TD Banknorth". Do not use the one with the "NA".

    Regards,

    Brian Adler

    Moneydance Support

  5. Brian Adler closed this discussion on 24 Jul, 2009 02:29 PM.

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