Trouble With Direct Connect To Financial Institution

brettgroff's Avatar

brettgroff

Jan 21, 2011 @ 03:18 PM

I have been having issues with my direct connection to Optionsxpress out of Chicago. I receive the following error:

There was an error communicating with your financial institution. The details of this error are below.
A communication or parsing error occurred. This could be the result of a network problem, a proxy error, or misconfigured server.
Error Description: javax.net.ssl.SSLHandshakeException: java.security.cert.CertificateException: Untrusted Server Certificate Chain

I am running Moneydance on a Mac OS 10.6.6 (Snow Leopard), Moneydance 2010r3 (751) and Java Version 1.6.0_22

  1. 1 Posted by Jessica Little on Jan 21, 2011 @ 07:11 PM

    Jessica Little's Avatar

    The error you are getting is due to an outdated security certificate in Moneydance. You'll need to upgrade to build 755 to fix this. You can download the update for your platform from our website at: http://moneydance.com/preview/755/

    Please let me know if you have any trouble updating or connecting after you've updated.

    Jessica Little
    Moneydance Support

  2. 2 Posted by brettgroff on Jan 21, 2011 @ 07:22 PM

    brettgroff's Avatar

    Thank you Jessica! That fixed my problem. By the way, Moneydance rules!

    Brett

  3. Jessica Little closed this discussion on Jan 21, 2011 @ 07:47 PM.

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