tag:infinitekind.tenderapp.com,2009-01-14:/discussions/financial-institution-direct-connection-support-requests/341-connection-to-hewlitt-associatesInfinite Kind: Discussion 2018-10-18T13:57:08Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/48842692011-01-22T19:48:40Z2011-01-22T19:48:40ZConnection to Hewlitt & Associates<div><p>Hi Joe,</p>
<p>Have you enabled direct connect support for your account at
Hewitt? Many financial institutions will require you to enable your
accounts for application-based online banking. You can accomplish
this by asking your bank to set up your account for direct
connections from Quicken. Moneydance uses exactly the same OFX
server connection protocol as Quicken but your bank representative
may not know this and mistakenly believe that you can not connect
in Moneydance. Calling up your bank and stating precisely the
following should get you started. "Please enable direct connect on
my account such that I can connect to your servers directly with
Quicken. Also give me the login credentials I need to connect
Quicken to this service."</p>
<p>Application-based online banking often requires a different
login/PIN than the ones that are used for ATM or web-based banking.
When you enable your account for access from Moneydance or Quicken,
your financial institution should let you know what customer
ID/login and PIN to use.</p>
<p>Please let me know if I can be of further assistance, and thanks
for your interest in Moneydance!</p>
<p>Jessica Little<br>
Moneydance Support</p></div>Jessica Littletag:infinitekind.tenderapp.com,2009-01-14:Comment/48842692011-01-23T02:50:49Z2011-01-23T02:50:49ZConnection to Hewlitt & Associates<div><p>Problem resolved, feel free to close the discussion.</p>
<p>----- Original Message ---- From: Jessica Little<br>
<a>tender+dfd6027d1c3ab30ebe413656420491313462f85c5@tenderapp.com</a><br>
To: "<a href=
"mailto:jpierson71@yahoo.com">jpierson71@yahoo.com</a>"
<a>jpierson71@yahoo.com</a><br>
Sent: Sat, January 22, 2011 2:48:49 PM<br>
Subject: Re: Connection to Hewlitt & Associates [Financial
Institution Direct<br>
Connection support requests]</p></div>Joseph Pierson