Synchrony and Comenity banks

MK's Avatar

MK

24 Jan, 2017 11:45 PM

Hi,

Please add Synchrony and Comenity banks - I have a few store cards that will now download!

Thanks

  1. Support Staff 1 Posted by Jenny on 25 Jan, 2017 01:25 PM

    Jenny's Avatar

    Hi Marty,

    Moneydance supports automatic downloads via Direct Connect. You can view a list of financial institutions that support this feature here - http://infinitekind.com/fi

    Unfortunately these banks do not support Direct Connect access. Without this feature, you are still able to import your data into the program. The best way to get your files into Moneydance is to use a web browser to download them from your bank's web site. You can download into QFX, OFX or OFC files (aka Quicken or MS Money files), any of which will import cleanly into Moneydance.

    There is another connection type used by Quicken and some other personal finance software, called Web Connect. Moneydance only supports automatic downloads via Direct Connect - This is for security, and you can read more about why we only support this connection type in our blog and also in this article. By only using Direct Connect, we can guarantee that your username, password and financial data only ever exists with your bank or on your own personal computer, and at no point are your details stored on another server.

    Jenny
    Infinite Kind Support

  2. System closed this discussion on 26 Apr, 2017 01:30 PM.

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