tag:infinitekind.tenderapp.com,2009-01-14:/discussions/financial-institution-direct-connection-support-requests/3580-synchrony-and-comenity-banksInfinite Kind: Discussion 2017-04-26T13:30:24Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/418156642017-01-24T23:45:26Z2017-01-24T23:45:28ZSynchrony and Comenity banks<div><p>Hi,</p>
<p>Please add Synchrony and Comenity banks - I have a few store
cards that will now download!</p>
<p>Thanks</p></div>MKtag:infinitekind.tenderapp.com,2009-01-14:Comment/418156642017-01-25T13:25:42Z2017-01-25T13:25:42ZSynchrony and Comenity banks<div><p>Hi Marty,</p>
<p>Moneydance supports automatic downloads via Direct Connect. You
can view a list of financial institutions that support this feature
here - <a href="http://infinitekind.com/fi">http://infinitekind.com/fi</a></p>
<p>Unfortunately these banks do not support Direct Connect access.
Without this feature, you are still able to import your data into
the program. The best way to get your files into Moneydance is to
use a web browser to download them from your bank's web site. You
can download into QFX, OFX or OFC files (aka Quicken or MS Money
files), any of which will import cleanly into Moneydance.</p>
<p>There is another connection type used by Quicken and some other
personal finance software, called Web Connect. Moneydance only
supports automatic downloads via Direct Connect - This is for
security, and you can read more about why we only support this
connection type in our <a href="https://infinitekind.com/blog/online-banking-privacy-security">blog</a>
and also in <a href="http://help.infinitekind.com/kb/online-banking/why-doesnt-moneydance-support-express-web-connect">
this article</a>. By only using Direct Connect, we can guarantee
that your username, password and financial data only ever exists
with your bank or on your own personal computer, and at no point
are your details stored on another server.</p>
<p>Jenny<br>
Infinite Kind Support</p></div>Jenny