tag:infinitekind.tenderapp.com,2009-01-14:/discussions/financial-institution-direct-connection-support-requests/3607-please-add-manulife-bankInfinite Kind: Discussion 2017-05-07T15:10:22Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/418903182017-02-05T15:07:55Z2017-02-05T15:07:55ZPlease add Manulife Bank<div><p>Hi Shannon,</p>
<p>Moneydance supports automatic downloads via Direct Connect, and
you can view a list of financial institutions that support this
feature here - <a href="http://infinitekind.com/fi">http://infinitekind.com/fi</a></p>
<p>Unfortunately it appears your bank does not support Direct
Connect. Without this feature, you are still able to import your
data into the program. The best way to get your files into
Moneydance is to use a web browser to download them from your
bank's web site. You can download into QFX, OFX or OFC files (aka
Quicken or MS Money files), any of which will import cleanly into
Moneydance.</p>
<p>There are other connection types called Web Connect and Express
Web Connect. Moneydance only supports automatic downloads via
Direct Connect - This is for your security, and you can read more
about why we only support this connection type in our <a href="https://infinitekind.com/blog/online-banking-privacy-security">blog</a>
and also in <a href="http://help.infinitekind.com/kb/online-banking/why-doesnt-moneydance-support-express-web-connect">
this article</a>. By only using Direct Connect, we can guarantee
that your username, password and financial data only ever exists
with your bank or on your own personal computer, and at no point
are your details stored on another server.</p>
<p>Jenny<br>
Infinite Kind Support</p></div>Jenny