My bank is not on the list

Hendrica's Avatar

Hendrica

11 Feb, 2017 03:45 AM

Royal Bank of Canada is not on the list

  1. Support Staff 1 Posted by Jenny on 11 Feb, 2017 12:39 PM

    Jenny's Avatar

    Hi Hendrica,

    Moneydance supports automatic downloads via Direct Connect, and you can view a list of financial institutions that support this feature here - http://infinitekind.com/fi Unfortunately it appears your bank does not support Direct Connect access.

    Without this feature, you are still able to import your data into the program. The best way to get your files into Moneydance is to use a web browser to download them from your bank's web site. You can download into QFX, OFX or OFC files (aka Quicken or MS Money files), any of which will import cleanly into Moneydance. You can find the steps for manually importing your data in this article.

    Jenny
    Infinite Kind Support

  2. System closed this discussion on 13 May, 2017 12:40 PM.

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