tag:infinitekind.tenderapp.com,2009-01-14:/discussions/financial-institution-direct-connection-support-requests/3658-bank-account-downloadsInfinite Kind: Discussion 2017-06-15T14:10:23Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/421628102017-03-16T14:05:54Z2017-03-16T14:05:54ZBank account downloads<div><p>Hi James,</p>
<p>Moneydance supports automatic downloads via Direct Connect, and you can view a list of financial institutions that support this feature <a href="http://infinitekind.com/fi">here</a>. Unfortunately it appears your bank does not support Direct Connect access.</p>
<p>Without Direct Connect, you are still able to easily import your data into the program. The best way to get your files into Moneydance is to use a web browser to download them from your bank's web site. You can download into QFX, OFX or OFC files (aka Quicken or MS Money files), any of which will import cleanly into Moneydance. You can find the steps for manually importing your data in <a href="http://help.infinitekind.com/kb/moneydance-2017/moneydance-2017-online-banking#performing-a-manual-import-">this article</a>.</p>
<p>It's possible your bank may support other connection types, called Web Connect or Express Web Connect. Moneydance only supports automatic downloads via Direct Connect - This is for your security, and you can read more about why we only support this connection type in our <a href="https://infinitekind.com/blog/online-banking-privacy-security">blog</a> and also in <a href="http://help.infinitekind.com/kb/online-banking/why-doesnt-moneydance-support-express-web-connect">this article</a>. By only using Direct Connect, we can guarantee that your username, password and financial data only ever exists with your bank or on your own personal computer, and at no point are your details stored on another server.</p>
<p>Jenny<br>
Infinite Kind Support</p></div>Jenny