tag:infinitekind.tenderapp.com,2009-01-14:/discussions/financial-institution-direct-connection-support-requests/3792-electro-savings-credit-unionInfinite Kind: Discussion 2017-08-13T10:09:57Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/431932582017-08-12T08:22:04Z2017-08-12T08:22:04ZElectro Savings Credit Union<div><p>Hi John,</p>
<p>Moneydance supports automatic downloads via Direct Connect, and you can view a list of financial institutions that support this feature <a href="https://infinitekind.com/fi">here</a>. Unfortunately it appears that your bank does not support this connection type which Moneydance requires to perform automatic downloads. I believe the only connection available for Electro Savings Credit Union is Web Connect. If your bank decides to implement Direct Connect in future, we will be happy to assist in setting up a connection.</p>
<p>If your bank does not support Direct Connect, you are still able to import your data into the program. The best way to get your files into Moneydance is to use a web browser to download them from your bank's web site. You can download into QFX, OFX, OFC or QIF files (aka Quicken or MS Money files), any of which will import cleanly into Moneydance. You can find the steps for manually importing your data in <a href="http://help.infinitekind.com/kb/online-banking-and-bill-pay/manual-downloads">this article</a>.</p>
<p>Please let me know if I can be of further assistance.</p>
<p>Ian O<br>
Infinite Kind Support</p></div>Ian Otag:infinitekind.tenderapp.com,2009-01-14:Comment/431932582017-08-12T14:51:51Z2017-08-12T14:51:51ZElectro Savings Credit Union<div><p>The Quicken list of FI show this as Direct Connect. Are you sure?<br>
Thanks</p></div>buffotag:infinitekind.tenderapp.com,2009-01-14:Comment/431932582017-08-12T15:56:24Z2017-08-12T15:56:24ZElectro Savings Credit Union<div><p>It looks like they are using Express Web connect. I just found out about the difference.<br>
Sorry,<br>
John</p></div>buffotag:infinitekind.tenderapp.com,2009-01-14:Comment/431932582017-08-13T10:09:56Z2017-08-13T10:09:56ZElectro Savings Credit Union<div><p>Not a problem John. I'll close this discussion for now, but don't hesitate to get back in touch if you have further questions or need any assistance.</p>
<p>Ian O<br>
Infinite Kind Support</p></div>Ian O