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TD Bank error

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emeryjunk

Mar 27, 2011 @ 10:59 PM

Today I'm suddenly getting an error when connecting to TD Bank, which says: "A communication or parsing error occurred. This could be the result of a network problem, a proxy error, or misconfigured server.
Error description: java.io.IOException: HTTPS hostname wrong: should be <ofx.tdbank.com>.

1. 1 Posted by Jessica Little on Mar 28, 2011 @ 09:21 PM

   

   I'm sorry you're having trouble connecting. You should try to disable your current connection to your bank and then recreate it using the New Connection button on the Online Banking Setup screen. To do so, you can follow these steps:

   1) Select your bank account in Moneydance
   2) Select the Online->Setup Online Banking button/menu
   3) Click the Disable button. If you don't see a disable button, continue to step 5.
   4) Select the Online->Setup Online Banking button/menu (again)
   5) Click the New Connection button and select your bank and hit OK
   6) Continue with the setup process, entering your username/password
   7) Repeat steps 1-6 for any additional accounts

   Make sure you pick new connection, even though your bank is still one of the connection choices after you disable it. Choosing your bank from the list of available banks will force Moneydance to download the updated information, which should then allow you to connect.

   Please let me know if you continue to have connection problems after recreating your connection.

   Jessica Little
   Moneydance Support

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2. 2 Posted by holden on May 22, 2011 @ 06:49 PM

   

   I have run into a similar issue with Vanguard with message below. Unfortunately, these steps don't restore the connection. Can you please advise?

   Thanks,
   Jon

   ---

   There was an error communicating with your financial institution. The details of this error are below.

   A communication or parsing error occurred. This could be the result of a network problem, a proxy error, or misconfigured server.
   Error Description: java.io.IOException: HTTPS hostname wrong: should be

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3. 3 Posted by Jessica Little on May 24, 2011 @ 01:57 PM

   

   Hi Jon,

   I believe the Vanguard issue has been resolved. Can you try the above steps and see if your connection works again?

   Jessica Little
   Moneydance Support

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4. 4 Posted by Jonathan Owen on May 24, 2011 @ 10:33 PM

   

   Hi Jessica,

   No problems now - it connected without any issues.

   Thanks,
   Jon

   On Tue, May 24, 2011 at 9:57 AM, Jessica Little <
   [email blocked]> wrote:

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5. Angie Rauscher closed this discussion on May 25, 2011 @ 03:30 PM.