My bank not listed

michael sammer's Avatar

michael sammer

21 Aug, 2017 02:21 PM

Arvest Bank, routing# 103112976, can u help me get this set up for direct connect? my ph# 479 295-6279. email above. thx.

  1. 1 Posted by michael sammer on 21 Aug, 2017 02:22 PM

    michael sammer's Avatar

    set up direct connect at non listed bank.

  2. Support Staff 2 Posted by Henry on 21 Aug, 2017 02:51 PM

    Henry's Avatar

    Hi Michael,

    Unfortunately, it appears your banks do not support this feature, which Moneydance requires in order to talk directly to a bank. The decision to support Direct Connect lies with your banks, I would suggest contacting them to express an interest. If your banks decides to use Direct Connect in the future we will be happy to assist in setting up a connection.

    Without Direct Connect, the best way to get your files into Moneydance is to use a web browser to download them from your bank's web site. You can download into QFX, OFX or OFC files (aka Quicken or MS Money files), any of which will import cleanly into Moneydance.

    You can also open your bank's download page directly (after entering the appropriate address in the Account --> Edit Account menu) by going to the menu bar and selecting Online --> Open Account Website, which makes the download process easier.

    I hope this information is helpful, please let me know if I can be of further assistance.

    Henry
    Infinite Kind Support

  3. System closed this discussion on 20 Nov, 2017 03:00 PM.

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