tag:infinitekind.tenderapp.com,2009-01-14:/discussions/financial-institution-direct-connection-support-requests/3862-online-bankingInfinite Kind: Discussion 2017-12-17T17:40:25Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/434668732017-09-17T17:38:31Z2017-09-17T17:38:32ZOnline Banking<div>I see in the article you cited that I may need different log in information from my bank. Let me try them on Monday before you respond to my request.<br>
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Thomas Henry JD, President<br>
RealCare Insurance Marketing, Inc.<br>
19310 Sonoma Hwy, Suite A<br>
Sonoma, CA 95476 <br>
Phone 707-931-7170<br>
Fax 707-940-1752<br></div>
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<div>----------------------- <b>Original Message</b> -----------------------</div>
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<div><b>From:</b> Infinite Kind <a href="mailto:tender+dd0548b9f0@tenderapp.com"><tender+dd0548b9f0@tenderapp.com></a></div>
<div><b>To:</b> <a href="mailto:thenry@realcare.biz">thenry@realcare.biz</a></div>
<div><b>Date:</b> Sun, 17 Sep 2017 17:32:26 +0000</div>
<div><b>Subject: Your support request has been received by The Infinite Kind</b></div>
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<td><a href="http://infinitekind.com"><img alt="The Infinite Kind" src="http://infinitekind.com/images/email/tiklogo_small.png"></a></td>
<td>The Infinite Kind technical support: <strong><a href="http://infinitekind.com/help">infinitekind.com/help</a></strong><br>
email: <strong>support@infinitekind.com</strong></td>
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<p>Hello Thomas Henry!</p>
<p>This is an automated response to let you know that we've received your request:</p>
<p><b>Online Banking</b></p>
<p>and will respond as quickly as possible. Answers to many common questions can be found in our <a href="http://help.infinitekind.com/kb">knowledge base</a> and <a href="http://help.infinitekind.com/kb/user-guides/moneydance-2015-user-guide">user guide</a>.</p>
<p>Based on your support request, we think you may find the following articles from our FAQ helpful:</p>
<ul>
<li><a href="http://help.infinitekind.com/kb/online-banking-and-bill-pay/automatic-downloads">Automatic Downloads</a></li>
</ul>
<p>We'll send an email to you (at thenry@realcare.biz) when we update your support request. Alternatively, you can keep track of this conversation <a href="http://help.infinitekind.com/discussions/financial-institution-direct-connection-support-requests/3862-online-banking">online</a>.</p>
<p>Thanks again!</p>
<p>Sincerely,<br>
The Infinite Kind</p>
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<p>You have been sent this message because you recently opened a help request with The Infinite Kind.</p>
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</table>Thomas Henry