TD Canada Trust (banking) and TD Direct Investing (discount broker)

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harold

03 Jan, 2021 09:08 PM

TD Direct Investing is the largest discount brokerage firm in Canada and has been consistently rated as the best broker platform among the big banks; it would expand your appeal in Canada if you can offer a direct connection with TD

  1. Support Staff 1 Posted by Melissa on 06 Jan, 2021 04:58 PM

    Melissa's Avatar

    Hi,

    Thanks for contacting Moneydance support team.

    Moneydance only supports automatic downloads using Direct Connect, and unfortunately, TD Canada Trust doesn't support this connection method. If they begin to support Direct Connect at any point, we'd be happy to establish a connection with them.

    TD Canada Trust uses other connection methods that Moneydance does not support, called Web Connect and Express Web Connect.

    By only using Direct Connect, we can guarantee that your username, password and financial data only ever exists with your bank or on your own personal computer, and at no point are your details stored on another server.

    You can read more about why we only support this connection type in our blog and also in this article.

    Without Direct Connect, you are still able to easily import your data into the program. The best way to get your transactions into Moneydance is to use a web browser to download files from your bank's web site.

    We'd recommend you download using the OFX or QFX file format if available. If not, use the QIF file format. (These files are sometimes referred to as Quicken or MS Money files). You can import the files to Moneydance using File --> Import.

    The steps for manually importing your data are outlined in this article from the Knowledge Base.

    Hope this information helps. Please do let us know again if you need further assistance or have any other queries. Thank you.

    --
    Melissa, Infinite Kind Support

  2. 2 Posted by harold on 06 Jan, 2021 05:07 PM

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    Hi Melissa, I called TD yesterday and was told that they now support Direct Connect for the recent Quicken versions, QuickBooks, MS Money 2012 and Simply Accounting Premium , would that work with MD now? I also read that your new version has better download options via the browser, what is changed? I use Firefox.

    Thanks

    Harald

  3. Support Staff 3 Posted by Melissa on 06 Jan, 2021 05:14 PM

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    Hi Harald,

    Apologies for the confusion. I have doubled checked and discovered that TD Bank Online Banking (http://www.tdbank.com) is now supported Direct Connect with Moneydance.

    Moneydance supports automatic downloads using Direct Connect, and you can view a list of financial institutions we've already established connections with on this page.

    TD Bank Online Banking is listed, so you can set this up within Moneydance by navigating to Online --> Set Up Online Banking. Then select 'New Connection' and choose your financial institution from the list.

    Most banks require that you contact them to enable Direct Connect before you can download your data from within Moneydance. Have you already done this?

    When you enable Direct Connect, you'll be given the login credentials you need to connect. Generally, these login details differ from those used for other services like ATM or online banking.

    Hope this information helps. Please do keep us updated with the progress and let us know again if you need further assistance or have any other queries. Thank you.

    --
    Melissa, Infinite Kind Support

  4. 4 Posted by harold on 06 Jan, 2021 07:36 PM

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    Hi Melissa,
     I just called TD again and this time they said they do not support Direct Connect at least in Canada.

  5. 5 Posted by harold on 06 Jan, 2021 07:44 PM

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    .

  6. harold closed this discussion on 26 Jan, 2021 03:23 AM.

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