Synchrony Financial QFX downloads debits as credits.

deerewright's Avatar

deerewright

13 Mar, 2021 06:56 PM

Synchrony financial credit card account downloads appear to be coded incorrectly? I will attach a sample file, but every qfx file I download, regardless of account imports charges as payments. The transactions are coded as "<TRNAMT>-nnn.nn" for a charge, but then "<TRNTYPE>CREDIT". So, they are coding charges as "-" (negative) CREDITs.

I have contacted Synchrony, but they will not take any responsibility for their files being incorrectly formatted. They say they have had no complaints from Quicken users.

  1. 1 Posted by Stuart Beesley ... on 13 Mar, 2021 07:02 PM

    Stuart Beesley - JUST A FELLOW USER and Toolbox ‘guy’'s Avatar

    I think there is an option in preferences, network, to override the bank's sign...?

    (not support, just a fellow user)

  2. 2 Posted by deerewright on 13 Mar, 2021 07:27 PM

    deerewright's Avatar

    Thanks, that appears to have worked. Never saw that before. The option, for others reference, is >File >Preferences >Network (tab):

    Checkbox for "Ignore Transaction Types in Favor of Amount Signs"

    I just hope it won't mess with all my other accounts that are importing correctly...

  3. System closed this discussion on 12 Jun, 2021 07:30 PM.

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