I can't create a new account

Gershon Rothstein's Avatar

Gershon Rothstein

07 Jan, 2022 02:53 AM

I tried to download from my chase account, but it tell me that I need a new browser. My browser is current.

  1. 1 Posted by dwg on 07 Jan, 2022 04:37 AM

    dwg's Avatar

    I'm a fellow user.

    It sounds like you may be trying to use the browser implementation that is built into Moneydance, if so it is now that this is incomplete and does not work with a lot of banks. The solution in such a case is to use your system browser.

  2. Support Staff 2 Posted by Maddy on 07 Jan, 2022 01:25 PM

    Maddy's Avatar

    Hi Gershon,

    I can see you’ve received a reply from one of our knowledgeable Moneydance customers and it appears you’ve been given the information you need.

    However, don’t hesitate to get back in touch if you have further questions or need any assistance.

    Maddy, Infinite Kind Support

  3. System closed this discussion on 08 Apr, 2022 01:30 PM.

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