tag:infinitekind.tenderapp.com,2009-01-14:/discussions/financial-institution-direct-connection-support-requests/7014-i-cant-create-a-new-accountInfinite Kind: Discussion 2022-11-22T13:20:21Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/495868322022-01-07T04:37:44Z2022-01-07T04:37:44ZI can't create a new account<div><p>I'm a fellow user.</p>
<p>It sounds like you may be trying to use the browser implementation that is built into Moneydance, if so it is now that this is incomplete and does not work with a lot of banks. The solution in such a case is to use your system browser.</p></div>dwgtag:infinitekind.tenderapp.com,2009-01-14:Comment/495868322022-01-07T13:25:32Z2022-01-07T13:25:32ZI can't create a new account<div><p>Hi Gershon,</p>
<p>I can see you’ve received a reply from one of our knowledgeable Moneydance customers and it appears you’ve been given the information you need.</p>
<p>However, don’t hesitate to get back in touch if you have further questions or need any assistance.</p>
<p>--<br>
Maddy, Infinite Kind Support</p></div>Maddytag:infinitekind.tenderapp.com,2009-01-14:Comment/495868322022-08-22T22:06:04Z2022-08-22T22:06:05ZI can't create a new account<div><p>Hi,</p>
<p>I'm finally back after 8 months trying again to set up Moneydance.</p>
<p>Is there a user guide that I can read to try and figure out how to set<br>
things up?</p>
<p>I would like to give it a try but I really don't know what I am doing.</p>
<p>Thanks,</p>
<p>Gershon</p></div>Gershon Rothsteintag:infinitekind.tenderapp.com,2009-01-14:Comment/495868322022-08-22T22:13:48Z2022-08-22T22:13:48ZI can't create a new account<div><p>The Moneydance User Guide takes the form of an online Knowledge Base, this is split up like a book into chapters and sections, the entry point is:</p>
<p><a href="https://infinitekind.tenderapp.com/kb">https://infinitekind.tenderapp.com/kb</a></p>
<p>The first few chapter like areas are particular helpful if you are just getting started as they cover much of the basics.</p></div>dwgtag:infinitekind.tenderapp.com,2009-01-14:Comment/495868322022-08-23T13:20:01Z2022-08-23T13:20:01ZI can't create a new account<div><p>Hi ,<br>
Thank you for contacting Moneydance support.</p>
<p>I can see you’ve received a reply from one of our knowledgeable Moneydance customers. To add to this useful information I thought it's worth mentioning that if you let us know which features and functions you'll be using, we'd be happy to provide guidance and links to the articles you need.</p>
<p>In order to get started, please refer to <a href="https://infinitekind.tenderapp.com/kb/register-and-transactions/opening-moneydance">this article</a> of the Knowledge Base and follow the links listed on the right hand side of your screen.</p>
<p>Please keep us posted on your progress, Thank you!</p>
<p>--<br>
Maddy, Infinite Kind Support</p></div>Maddy