TD Bank has changed their website

Jason's Avatar

Jason

27 Sep, 2009 02:40 PM

TD Bank has changed the URL of their website used to access online banking (just this morning). How can I update those settings in MoneyDance so I can pay my bills online? When I try to connect I get an error since the site you are directing to is no longer the correct address. The info is below:

The OLD URL: https://online.tdbank.com/

The NEW URL: https://onlinebanking.tdbank.com/

I appreciate any assistance you can offer!

  1. 1 Posted by Jessica Little on 27 Sep, 2009 07:51 PM

    Jessica Little's Avatar

    Hi Jason,

    TD Bank is currently upgrading their system. You will be unable to connect to them through Moneydance (or any other personal finance software) until after September 29th. Once their upgrade is complete, we will update our database with the new "TD Bank Online Banking" connection. Note that this is different from the current TD Bank connection we have in our database that has a dash in it. You will need you disable your old connection to TD Bank and create a new connection to TD Bank Online Banking.

    You can find more information about their upgrade at there website. I'm sorry for the temporary down time. Hopefully the upgrade will go smoothly and you'll be able to connect again soon.

    Jessica Little
    Moneydance Support

  2. 2 Posted by Jason on 02 Oct, 2009 07:31 PM

    Jason's Avatar

    When I follow the steps indicated, and choose 'TD Bank Online Banking'
    from the list of Financial Institutions, I get the following error
    message:

    Error: javax.net.ssl.SSLHandshakeException:
    java.security.cert.CertificateException: Untrusted Server Certificate
    Chain

    Any ideas? I have some bills that are going to be behind if they're
    not paid before the weekend.

    Thanks -

    Jason Heller

  3. 3 Posted by Brian Adler on 02 Oct, 2009 07:36 PM

    Brian Adler's Avatar

    Jason,

    Please upgrade to our latest preview release available here:

    http://moneydance.com/preview/

    That will resolve this issue.

    Sincerely,

    Brian Adler

    Moneydance Support

  4. Raimund Buchholz closed this discussion on 30 Jan, 2010 12:39 PM.

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