NEW Error Communication Message

Robert Sanchez's Avatar

Robert Sanchez

Apr 09, 2022 @ 12:26 PM

There was an error communicating with your financial institution. The details of this error are below.

Bank Name: USAA Custom Profile (ofx_create_new_usaa_bank_profile_custom.py)

The error code reported by the server was: 2000

We're unable to complete your request. To download USAA account transactions into Quicken, you'll need to verify your information. Get Access ID and PIN here https://df3cx-services.1fsapi.com/casm/usaa/enroll

  1. Support Staff 1 Posted by Maddy on Apr 11, 2022 @ 11:47 AM

    Maddy's Avatar

    Hi Robert,

    We are sorry to hear about the problem you have encountered.

    Which version and build of Moneydance are you using?
    To check, open Moneydance and select Moneydance --> About Moneydance

    Were you presented with the error 2000 after following the steps outlined here?

    Thank you

    --
    Maddy, Infinite Kind Support

  2. System closed this discussion on Jul 11, 2022 @ 11:50 AM.

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