NEW Error Communication Message

Robert Sanchez's Avatar

Robert Sanchez

09 Apr, 2022 12:26 PM

There was an error communicating with your financial institution. The details of this error are below.

Bank Name: USAA Custom Profile (

The error code reported by the server was: 2000

We're unable to complete your request. To download USAA account transactions into Quicken, you'll need to verify your information. Get Access ID and PIN here

  1. Support Staff 1 Posted by Maddy on 11 Apr, 2022 11:47 AM

    Maddy's Avatar

    Hi Robert,

    We are sorry to hear about the problem you have encountered.

    Which version and build of Moneydance are you using?
    To check, open Moneydance and select Moneydance --> About Moneydance

    Were you presented with the error 2000 after following the steps outlined here?

    Thank you

    Maddy, Infinite Kind Support

  2. System closed this discussion on 11 Jul, 2022 11:50 AM.

Comments are currently closed for this discussion. You can start a new one.

Keyboard shortcuts


? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac