Plaid Link not working
Richard Nelson
Plaid does not recognize my login credentials for my financial institution and neither you nor Plaid think enough of your users to provide any link to active support.
If I do not get a response within 12 hours I will have to seek an alternative.
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Support Staff 1 Posted by Maddy on Jul 02, 2024 @ 03:35 PM
Hi Richard,
We are sorry to hear about the problem you have encountered.
Unfortunately this is a known issue but please stay reassured that we have escalated the case to Plaid support who are currently looking into it and hopefully will be able to provide a solution shortly.
We will keep you updated on this thread.
Thank you for your patience and sorry for any inconvenience this might be causing.
--
Maddy, Infinite Kind Support
System closed this discussion on Oct 01, 2024 @ 03:40 PM.