Problems with connection to RFCU

mlcampbell's Avatar

mlcampbell

16 Nov, 2009 09:53 PM

Previosuly I was able to direct connect to redstone federal credit union (huntsville, al) and download transactions into moneydance. As of Nov 3. the credit union upgraded and changed some things. One of which is the requirement to have a unique user/pass for transaction download. However, I have not been able to get that far just yet. When trying to get moneydance to connect to the credit union I get an error that states the following:

HTTPS hostname wrong: should be remotebanking.redfcu.org

Is there a fix for this issue?

  1. 1 Posted by Jessica Little on 17 Nov, 2009 01:08 PM

    Jessica Little's Avatar

    Hi Mike,

    It looks like your connecting is still using the old information for your bank. To force Moneydance to download the new information, first you'll need to disable your current connection to Redstone. Then, recreate the connection by going to Online Banking Setup and clicking on the New Connection button. When you select your bank form the list of available banks, it will download the new information. Once you complete the setup, you should be able to connect.

    Please let me know if you continue to have problems after recreating your account. Thanks for using Moneydance!

    Jessica Little
    Moneydance Support

  2. Raimund Buchholz closed this discussion on 02 Feb, 2010 08:17 PM.

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