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Refund of cost of Moneydance

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Oscar Faulk

Aug 03, 2020 @ 12:00 AM

I have tried hard to make money dance work for me; However after a month I haven’t been able to use it like I do quicken. Please refund my cost.

1. Support Staff 1 Posted by Ethan on Aug 03, 2020 @ 02:06 AM

   

   Hello,

   I would be happy to authorize a refund and I am inclined to offer you technical assistance first. This is not an attempt to get out of giving you a refund, if that is what you want let me know and I will authorize it today. However if there is something specific you believe that I might be able to assist you with I am at your service.

   Please let me know if I can be of further assistance,

   Ethan
   Infinite Kind Support

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2. 2 Posted by Woody Faulk on Aug 03, 2020 @ 02:03 PM

   

   Thanks for your quick reply, Ethan. I visited your suggested information; however, I would like for you to refund my purchase.

   Woody

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3. Support Staff 3 Posted by Maddy on Aug 04, 2020 @ 05:48 AM

   

   I am sorry that our product did not meet your needs, Woody!.

   I have asked our payment processing partners FastSpring to process your refund. They will let you know when the process is complete from their end.

   Please let me know if I can be of further assistance, and thank you for your interest in Moneydance.

   --
   Maddy, Infinite Kind Support

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4. System closed this discussion on Nov 03, 2020 @ 05:50 AM.