dropbox sync with new w10 pc

doug king's Avatar

doug king

24 Sep, 2020 04:31 PM

Hi I have been using monay dance for a number of years with the dropbox for different PC's. I have tried to sync with the windows 10 pc and it just hangs when attempting sync. i have copied across the licence key but this did not help.

  1. 1 Posted by derekkent23 on 24 Sep, 2020 05:26 PM

    derekkent23's Avatar

    I am not support staff, just a user.
    Hi doug

    What version and build are you running on each computer, e.g. 2020.1(1928)?
    What syncing method are you using?
    Is Dropbox client installed on the C drive of both computers?
    Is it the same Dropbox account on all computers?
    List the devices in your setup before trying to add your new computer?
    Were you syncing these devices and if so which is the primary computer syncing set under FILE - SYNCING
    What steps did you take to sync your new computer.

  2. 2 Posted by Doug King on 24 Sep, 2020 05:31 PM

    Doug King's Avatar

    Sent from my iPhone

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