Meaning of Blue Circles

nelsedwards's Avatar

nelsedwards

30 Nov, 2020 10:23 PM

I cannot find an explanation in the Knowledge Base for symbols that appear in the Description column. Sometimes there are blue dots, sometimes blue circles, sometimes nothing. I would appreciate learning what they mean. Thanks.

  1. 1 Posted by Stuart Beesley ... on 30 Nov, 2020 10:34 PM

    Stuart Beesley - JUST A FELLOW USER's Avatar
  2. 2 Posted by derekkent23 on 30 Nov, 2020 11:07 PM

    derekkent23's Avatar

    I am not support staff, just a user.
    Hi nelsedwards

    Take a look at these two Support articles

    https://infinitekind.tenderapp.com/kb/online-banking-and-bill-pay/r...

    https://infinitekind.tenderapp.com/kb/online-banking-and-bill-pay/c...

    Hope this helps.

  3. 3 Posted by nelsedwards on 01 Dec, 2020 07:12 AM

    nelsedwards's Avatar

    Many thanks Stuart, very helpful. Now I have either blue circles (I understand these) or no blue circles. What does no blue circle no blue dot mean for a transaction?

  4. 4 Posted by nelsedwards on 01 Dec, 2020 07:14 AM

    nelsedwards's Avatar

    Many thanks Derek. As I just replied to Stuart, now I have either blue circles (I understand these) or no blue circles. What does no blue circle no blue dot mean for a transaction?

  5. 5 Posted by Stuart Beesley ... on 01 Dec, 2020 07:16 AM

    Stuart Beesley - JUST A FELLOW USER's Avatar

    Well I never have seen any blue circles or dots as I don’t do online banking / downloads; so I assume no dots for you mean normal manual transactions / or txns that have been confirmed?

    (Just a user)

  6. 6 Posted by dwg on 01 Dec, 2020 07:19 AM

    dwg's Avatar

    I'm a fellow user.

    No blue filled/empty circle will usually signify a manually entered transaction.

  7. 7 Posted by nelsedwards on 01 Dec, 2020 02:29 PM

    nelsedwards's Avatar

    OK, that answers my question. This case can now be closed as far as I am concerned.

     

    Many thanks to you and Stuart.

  8. Maddy closed this discussion on 01 Dec, 2020 04:03 PM.

Comments are currently closed for this discussion. You can start a new one.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac