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Meaning of Blue Circles

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nelsedwards

30 Nov, 2020 10:23 PM

I cannot find an explanation in the Knowledge Base for symbols that appear in the Description column. Sometimes there are blue dots, sometimes blue circles, sometimes nothing. I would appreciate learning what they mean. Thanks.

1. 1 Posted by Stuart Beesley ... on 30 Nov, 2020 10:34 PM

   

   take a look at this....
   https://infinitekind.tenderapp.com/discussions/problems/44882-why-is-there-a-blue-dot-next-to-one-account

   and this...
   https://infinitekind.tenderapp.com/kb/archive-getting-started/archive-getting-started-register-and-transaction-basics

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2. 2 Posted by derekkent23 on 30 Nov, 2020 11:07 PM

   

   I am not support staff, just a user.
   Hi nelsedwards

   Take a look at these two Support articles

   https://infinitekind.tenderapp.com/kb/online-banking-and-bill-pay/r...

   https://infinitekind.tenderapp.com/kb/online-banking-and-bill-pay/c...

   Hope this helps.

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3. 3 Posted by nelsedwards on 01 Dec, 2020 07:12 AM

   

   Many thanks Stuart, very helpful. Now I have either blue circles (I understand these) or no blue circles. What does no blue circle no blue dot mean for a transaction?

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4. 4 Posted by nelsedwards on 01 Dec, 2020 07:14 AM

   

   Many thanks Derek. As I just replied to Stuart, now I have either blue circles (I understand these) or no blue circles. What does no blue circle no blue dot mean for a transaction?

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5. 5 Posted by Stuart Beesley ... on 01 Dec, 2020 07:16 AM

   

   Well I never have seen any blue circles or dots as I don’t do online banking / downloads; so I assume no dots for you mean normal manual transactions / or txns that have been confirmed?

   (Just a user)

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6. 6 Posted by dwg on 01 Dec, 2020 07:19 AM

   

   I'm a fellow user.

   No blue filled/empty circle will usually signify a manually entered transaction.

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7. 7 Posted by nelsedwards on 01 Dec, 2020 02:29 PM

   

   OK, that answers my question. This case can now be closed as far as I am concerned.

    

   Many thanks to you and Stuart.

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8. Maddy closed this discussion on 01 Dec, 2020 04:03 PM.