lost my file
cheryl baker
My Moneydance seems to have lost its files. When I launch the app it wants to open an account.
What do I do?
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Support Staff 1 Posted by Ethan on Apr 04, 2021 @ 01:58 PM
Hello,
The most common reason for this is that you (or a program on your computer) recently moved or deleted your data file, which can sometimes happen if one is not careful when 'cleaning up' files. Do you remember where you were saving your data? If not, it is likely in the default file location, described at: https://infinitekind.tenderapp.com/kb/file-locations-and-changes/de...
If it's not there, try searching your system for all files that end with the .moneydance file extension. If you locate any data files, use the open other option from the Moneydance welcome screen or the menu bar (File -> Open -> Open Other) to select your yourfilename.moneydance data set.
If none of that helps, please also clarify which version of Moneydance you are running and your operating system in your reply.
Ethan
Infinite Kind Support
System closed this discussion on Jul 04, 2021 @ 02:00 PM.