backup

GLEN's Avatar

GLEN

11 Jun, 2021 01:49 PM

when closing MD it takes a long time to complete. Why?

  1. 1 Posted by derekkent23 on 11 Jun, 2021 02:01 PM

    derekkent23's Avatar

    I am not support staff, just a user.
    Hi Glen

    My auto Moneydance backup on closing Moneydance takes about 2 to 3 seconds to save to my Dropbox folder on my hard drive. The resulting file is 29.86mb. tested on windows 10 Moneydance 2021.1(3069).
    How long does it take to save? Were is your Moneydance Backup location? How large is the file? What is your operating system.

    Your Moneydance errlog.txt may help to explain.
    If you're using Mac OS, it should be located at one of these locations within your Home folder:
    ~/Library/Containers/com.infinitekind.MoneydanceOSX/Data/Library/Application Support/Moneydance/errlog.txt or:

    ~/Library/Application Support/Moneydance/errlog.txt

    If you have any trouble finding your Home Library folder you can open Finder and hold down the option key while selecting the Go menu and the Library folder option should occur or you can open Finder and select Go -> Go to Folder and copy and paste in the following:
    ~/Library This should pull up your local Library folder.

    If you're using Windows, it should be located under your login directory at:
    C:\Users(yourusername).moneydance\errlog.txt

    or

    C:\Documents and Settings(yourusername).moneydance\errlog.txt
    Depending on your version of Windows

    If you're using Linux it should be located in your home folder at:
    ~/.moneydance/errlog.txt

  2. 2 Posted by Tulsa J on 11 Jun, 2021 04:17 PM

    Tulsa J's Avatar

    Thanks for the reply
    The user file (sam) opens to .moneydance that opens to archive that opens to backups clicking on that brains up a list of backups by date. Latest today 4745kb in the document file in the same folder there are the same backup files. Win 10 ver 20H2. Bottom of err log mentions dropbox which I do not have

  3. 3 Posted by Stuart Beesley ... on 11 Jun, 2021 04:31 PM

    Stuart Beesley - JUST A FELLOW USER and Toolbox ‘guy’'s Avatar

    Nothing obvious in log. I do know that MD2021.1 is faster than 2017 due to compression. Well it was for me anyway.

    (Not support, just a fellow user)

  4. 4 Posted by Tulsa J on 11 Jun, 2021 10:33 PM

    Tulsa J's Avatar

    I looked for the update MD2021.1 andit tells me 2017 is the latest???
    Sent from Mail<https://go.microsoft.com/fwlink/?LinkId=550986> for Windows 10

  5. 5 Posted by dwg on 11 Jun, 2021 11:06 PM

    dwg's Avatar

    I'm a fellow user.

    There have been 3 significant releases since Moneydance 2017; 2019, 2020 & 2021.

    I do not know how you have been looking for newer versions so cannot say why you have not located any.

    An upgrade from Moneydance 2017 to 2021 is not free however, for directly purchased versions there is a 50% discount.

    It is not clear from your posts where your backups are being written to, the image file you posted just shows as black on my system. If it is to a network drive then I would expect it to be quite slow and thus Moneydance to take a while to close down.

  6. 6 Posted by Tulsa J on 13 Jun, 2021 04:31 AM

    Tulsa J's Avatar

    Found the up dates and that apparently as fixed my problem… Thanks for all the help

    Sent from Mail<https://go.microsoft.com/fwlink/?LinkId=550986> for Windows 10

  7. 7 Posted by tonyt on 13 Jun, 2021 08:42 AM

    tonyt's Avatar

    Hi
    I have the same problem, I am on latest MD and Big Sur. when I manually backup to my main drive it can take 15 to 20 seconds. If I then quit MD which forces a backup which is set to Dropbox, it takes only 3 or 4 seconds? Any ideas?
    Cheers....

  8. 8 Posted by Stuart Beesley ... on 13 Jun, 2021 08:53 AM

    Stuart Beesley - JUST A FELLOW USER and Toolbox ‘guy’'s Avatar

    Tony can you clarify how you manually backup? When you say you quit and it backs up to Dropbox, do you mean it’s doing the sync? Or that a .moneydancearchive file gets created in Dropbox? What version of MD?

  9. 9 Posted by tonyt on 13 Jun, 2021 09:07 AM

    tonyt's Avatar

    Hi Stuart
    Manually backup = File / Export backup / backup to main ssd drive
    Dropbox = .moneydancearchive is saved to Dropbox
    MD = 2021.1 (3069)
    Starting Moneydance 2021.1 (3069) at Sun Jun 13 09:12:52 BST 2021
    Settings Folder: /Users/tonyt/Library/Containers/com.infinitekind.MoneydanceOSX/Data/Library/Application Support/Moneydance
    OS: Mac OS X 11.3.1 x86_64
    Java: 15.0.1 (AdoptOpenJDK)
    Is in sandbox: true; restricted file access: false
    Library path: /Applications/Moneydance.app/Contents/MacOS:/Applications/Moneydance.app/Contents/PlugIns/vm.jdk/Contents/Home/lib
      file not found for extract_account_registers_csv extension
    python.path: /Users/tonyt/Library/Containers/com.infinitekind.MoneydanceOSX/Data/Library/Application Support/Moneydance/python
    python.cachedir: /Users/tonyt/Library/Containers/com.infinitekind.MoneydanceOSX/Data/Library/Application Support/Moneydance/python/cache
    python.cachedir.skip: false

    #####################################################################
    extract_data: extract_data_init.py initializer script running - doing nothing - will exit....
    #####################################################################

    initialized extension extract_data in 0.159 seconds
      file not found for extract_reminders_csv extension
    creatingURLStreamHandler for protocol 'moneydanceextloader'
    findandreplace (0): 06-13 09:12:56.427|Initialized build 1215 ok
    initialized extension findandreplace in 0.011 seconds

    #####################################################################
    list_future_reminders: list_future_reminders_init.py initializer script running - doing nothing - will exit....
    #####################################################################

    initialized extension list_future_reminders in 0.005 seconds

    #####################################################################
    toolbox: toolbox_init.py initializer script running - doing nothing - will exit....
    #####################################################################

    initialized extension toolbox in 0.005 seconds
    multires images not supported: java.lang.ClassNotFoundException: sun/awt/image/MultiResolutionImage.class
    initialized extension updater in 0.015 seconds
    Initializing fonts:
      default: [[Times, SF Pro Display, SF Display, Helvetica Neue, Helvetica, Lucida Grande, Dialog]]
      printing: [[Arial, SF Pro Display, SF Display, Helvetica Neue, Helvetica, Lucida Grande, Dialog]]
      monospaced: [[Times, Gill Sans, Menlo, Monaco, Monospaced]]
      coding: [[Hack, Monospaced]]
    fonts resolved:
     default: Times:21.0:style0
     mono: Times:21.0:style0
     coding: Hack:21.0:style0
     print: Arial:16.0:style0
     header: Times:23.0:style0
     register: Times:20.0:style0
     reportTitle: Times:32.0:style0
     calendarTitle: Times:20.0:style0
     reportHeader: Times:19.0:style0
     detailTitle: Times:23.0:style0
    detected system appearance: org.violetlib.vappearances.VAppearanceImpl@1431267b
    Theme NoSuchField: dashboardBG2
    Theme NoSuchField: dashboardBG1
    Theme NoSuchField: reminderHomeBG
    Setting look and feel class to com.apple.laf.AquaLookAndFeel
    opening last file: /Users/tonyt/Documents/MoneyDance Data Sets/T&S Finances.moneydance
    loading dataset: /Users/tonyt/Documents/MoneyDance Data Sets/T&S Finances.moneydance
    creatingURLStreamHandler for protocol 'https'
    creatingURLStreamHandler for protocol 'http'
    loading with 128 bit encryption key
    reading trunk data tiksync/trunk
    updater: read 38256 bytes of update info
    Retrieving signature
    trunk data loaded (0.535 seconds), checking for incremental updates
    loading un-synced txn files...
    updater: using public key: updater_pub_0
    Sweet! We've gotten a signed description of the update info
    Version info retrieved; we are up to date!
    loading synced txn files...
    replacing root: null () with new root: T&S Finances (cc26e642-b867-4723-b2f9-7e52c185097b
    adding actions panel
    saving account book T&S Finances to backup file: /Users/tonyt/Documents/Manual BUps & Txfr Resources/Manual MDance Backups/T&S Finances-20210613-0917.moneydancearchive
    Beginning shutdown process
    Compacting old transaction logs
    waiting for background tasks to complete...
    backing up file...
    saving automatic backup file: /Users/tonyt/Dropbox/MD Backups DB/T&S Finances.2021-06-13.moneydancearchive
    finished backing up file; now to remove expired backups...
    completed removal of expired backups
    Tasks complete. Goodbye!

  10. 10 Posted by Stuart Beesley ... on 13 Jun, 2021 09:11 AM

    Stuart Beesley - JUST A FELLOW USER and Toolbox ‘guy’'s Avatar

    So what location/drive is this ‘ /Users/tonyt/Dropbox/MD Backups DB/T&S Finances.2021-06-13.moneydancearchive’ vs your manual backup? What happens if you manually backup to the Dropbox folder?

  11. 11 Posted by tonyt on 13 Jun, 2021 11:55 AM

    tonyt's Avatar

    Hi Stuart
    It is the dropbox folder on my main internal drive. I guess it mirrors what is saved on Dropbox, I am not sure I even created it, I think it was created when I installed Deopbox.
    The manual backups are also on my main drive which I then have backup set to copy them to another drive if all that makes sense. If not, let me know!
    Thanks...

  12. 12 Posted by Stuart Beesley ... on 13 Jun, 2021 12:07 PM

    Stuart Beesley - JUST A FELLOW USER and Toolbox ‘guy’'s Avatar

    Not really. If the backups are both going to the same place, then they should take the same amount of time. They technically do the same thing.

  13. 13 Posted by tonyt on 13 Jun, 2021 04:53 PM

    tonyt's Avatar

    The manual backup saves to disc, the dropbox backup saves to dropbox but shows in the dropbox folder on my mac

  14. 14 Posted by Stuart Beesley ... on 13 Jun, 2021 04:54 PM

    Stuart Beesley - JUST A FELLOW USER and Toolbox ‘guy’'s Avatar

    Yup. They are exactly the same physical disk just a different folder. Speed should be identical.

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