tag:infinitekind.tenderapp.com,2009-01-14:/discussions/general-questions/114655-support-response-timesInfinite Kind: Discussion 2021-12-13T22:40:20Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/493859322021-09-13T16:40:44Z2021-09-13T16:40:46ZSupport Response times<div><p>Hello<br>
Has anyone else noticed no responses to the private support threads that are started from this forum?<br>
I have been waiting for answers on a very specific question for several days and nothing has been forthcoming except the auto ack, whereas in past I was pleasantly surprised at the speed and quality of answers I received from all of the support team members.<br>
Am I the only one experiencing an issue or is there something going on that I am not aware of?<br>
Thank you</p></div>Jian Golestanitag:infinitekind.tenderapp.com,2009-01-14:Comment/493859322021-09-13T22:37:42Z2021-09-13T22:37:42ZSupport Response times<div><p>just a user,</p>
<p>use the public support side to get quick answers. They seem to be more tuned to the actual user issue side of MD.</p></div>mhoggie