Base Account

karigg's Avatar

karigg

16 Oct, 2021 02:42 PM

I have set up a Base account in error. How do I delete it

  1. Support Staff 1 Posted by Jenny on 18 Oct, 2021 03:14 PM

    Jenny's Avatar

    Hi,

    To delete a data file, you'll first need to locate it.
    Open Moneydance and choose Help > Show Documents Folder.
    This will open a new window displaying your .moneydance data files.

    Before you make any changes, it's very important you close the Moneydance program and ensure it's closed fully.
    Once closed, you can delete any of the .moneydance files you don't need.

    When you open Moneydance again, you may see the 'Welcome to Moneydance' window. Your remaining data files will be listed on the right of the window, and you can select the file name to open it.

    The steps to delete a data file are also outlined in this article from the knowledge base.

    --
    Jenny, Infinite Kind Support

  2. 2 Posted by karigg on 18 Oct, 2021 04:44 PM

    karigg's Avatar

    Jenny

     

    I have tried this several times and the Base account still remains although it has nothing in it. It also remains on the opening screen on the right hand side. I never se the instruction Delete/Move to Trash.

     

    Kevin

  3. 3 Posted by karigg on 19 Oct, 2021 07:12 AM

    karigg's Avatar

    Jenny

     

    The process has now worked. Thank you

     

    Kevin

  4. Jenny closed this discussion on 20 Oct, 2021 12:13 PM.

Comments are currently closed for this discussion. You can start a new one.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac