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adding to a different pc

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Linda Czaja

Feb 20, 2022 @ 05:03 PM

I have subscribed and used Moneydance and would like to move it to a new pc. I have a moneydance 'key' how do I do this??

thanks,
Linda Czaja

1. 1 Posted by mhoggie on Feb 20, 2022 @ 06:29 PM

   

   just a user,

   This may help

   https://infinitekind.tenderapp.com/kb/file-locations-and-changes/mo...

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2. Support Staff 2 Posted by Ethan on Feb 20, 2022 @ 09:46 PM

   

   Hello Linda,

   The detailed instructions in the above link is a good place to start. If you have any difficulty with that process, let us know more precisely where you are running into trouble, and we can offer more detailed suggestions.

   Ethan
   Infinite Kind Support

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3. Ethan closed this discussion on Feb 20, 2022 @ 09:46 PM.

4. Linda Czaja re-opened this discussion on Mar 03, 2022 @ 05:22 PM

5. 3 Posted by Linda Czaja on Mar 03, 2022 @ 05:22 PM

   

   I am receiving an error msg that my pc has no 'jre'    what is this - Moneydance worked perfectly on my old pc - without extra installations.

   Sent from Yahoo Mail on Android
    
     On Sun, Feb 20, 2022 at 4:46 PM, Ethan<[email blocked]> wrote: #yiv0832165923 pre {width:92%;margin:10px 2%;padding:5px 2%;background:#efefef;border:1px solid #d6d6d6;}#yiv0832165923 blockquote {margin-left:0;padding-left:1em;border-left:5px solid #ccc;}
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6. 4 Posted by Stuart Beesley ... on Mar 03, 2022 @ 05:37 PM

   

   PC or Mac?
   What Os/Version?
   What MD Version/Build?

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7. 5 Posted by Linda Czaja on Mar 04, 2022 @ 03:31 AM

   

   PC

   Sent from Yahoo Mail on Android
    
     On Thu, Mar 3, 2022 at 12:37 PM, Stuart Beesley - JUST A FELLOW USER and Toolbox ‘guy’<[email blocked]> wrote: #yiv1886824379 pre {width:92%;margin:10px 2%;padding:5px 2%;background:#efefef;border:1px solid #d6d6d6;}#yiv1886824379 blockquote {margin-left:0;padding-left:1em;border-left:5px solid #ccc;}
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8. 6 Posted by dwg on Mar 04, 2022 @ 04:42 AM

   

   A no JRE message may point to Moneydance not being properly installed on you PC. I would tend to uninstall Moneydance download a fresh version from the download site and install again.

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9. Support Staff 7 Posted by Maddy on Mar 04, 2022 @ 01:36 PM

   

   Which version and build of Moneydance are you using?
   To check, open Moneydance and select Help --> About Moneydance (from the older computer)

   Is your new computer a 64bit or a 32bit system?
   To check whether you're using a 32-bit or 64-bit version of Windows 10, open the Settings app by pressing Windows+I, and then head to System > About. On the right side, look for the “System type” entry.

   If you are trying to install Moneydance 2022.2 (4060), then you should consider that this is only compatible with 64bit systems.

   I hope this information is helpful. Please let us know if you have further questions or need more assistance.

   --
   Maddy, Infinite Kind Support

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10. Support Staff 8 Posted by Maddy on Apr 08, 2022 @ 10:30 AM

    

    Hi Linda,

    This is to let you know that we've just released Moneydance 2022.3 (4070). This version will allow you to install Moneydance 2022 on a 32bit system now.

    For a full list of improvements in the preview version, please refer to this page.

    I hope this information is helpful. Please let us know if you have further questions or need more assistance.

    --
    Maddy, Infinite Kind Support

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11. Maddy closed this discussion on Apr 08, 2022 @ 10:30 AM.