Maddy on 03 Aug, 2022 03:48 PM
We are sorry to hear about the problem you have encountered.
Which version and build of Moneydance are you using?
To check, open Moneydance and select Moneydance --> About Moneydance
Did you go through the confirmation process as outlined here?
OFX and QFX files contain unique transaction identifiers. If you were to accidentally download the same transaction to Moneydance more than once, the ID would be recognised. Moneydance would then ignore the duplicate transactions and not download them again.
I hope this information is helpful. Please let us know if you have further questions or need more assistance.