IOS showing closed accounts

Jennifer Ninesling's Avatar

Jennifer Ninesling

05 Aug, 2022 05:33 PM

How do I remove from view on iOS, the credit card accounts that have been closed? I have removed them from view on my Mac.

  1. 1 Posted by dwg on 05 Aug, 2022 09:23 PM

    dwg's Avatar

    From memory, accounts need to be marked as Inactive for them not to be synced.

  2. Support Staff 2 Posted by Ethan on 06 Aug, 2022 09:58 PM

    Ethan's Avatar

    That's correct. In the desktop version, open that account register, go to Account -> Edit Account from the menu bar, and choose to mark the account as Inactive. This should remove it from the iOS app (and most places in the desktop version as well, like the Category popups).

    Ethan
    Infinite Kind Support

  3. 3 Posted by jennie nineslin... on 06 Aug, 2022 10:03 PM

    jennie ninesling's Avatar

    It worked! Thank you

  4. Support Staff 4 Posted by Ethan on 06 Aug, 2022 10:25 PM

    Ethan's Avatar

    That's great to hear! Please let us know if we can be of further assistance,

    Ethan
    Infinite Kind Support

  5. Ethan closed this discussion on 06 Aug, 2022 10:25 PM.

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