multiple copies

trina's Avatar

trina

03 Oct, 2022 04:01 PM

hi there
i don't know what's going on but Moneydance seems to be doing funny things like making multiple copies of itself, but they end up being really small files. the last time i did an update, and now i don't even know what happened to that file anymore. changes weren't saved. and now i have a few copies of these small files that have no information. has anyone else experienced this?

  1. Support Staff 1 Posted by Maddy on 04 Oct, 2022 02:03 PM

    Maddy's Avatar

    Hi Trina,
    Thank you for contacting Moneydance support.

    Usually, Moneydance creates an automatic backup file each time you close your file, until the set number exist, then each file will be updated in turn.

    When these files are stored in the default location, they're accessible from Moneydance via Help --> Show Backup Folder.

    In order to amend the backup file settings, you can choose Moneydance --> Preferences, then select the 'Backups' tab, as outlined in this article of the Knowledge Base.

    From this window, you can amend the backup location, and choose the maximum number of backups to be stored.

    It is possible to amend the backup location, to ensure the automatic backup files are sent elsewhere. For example, one could choose an external drive, or a shared folder location like Dropbox, iCloud etc. This will make your data accessible from another system, even if you were to encounter complete computer failure, for instance.
    You can also create manual backup files whenever you require, and store these files to a location of you choice. To create a manual backup file, you should choose File --> Export Backup. This will create a .moneydancearchive backup file - the same format as the auto backup files.

    May I ask, how do you normally open your data file/s?
    Do you navigate to File->Open? Or do you double click on it?

    --
    Maddy, Infinite Kind Support

Reply to this discussion

Internal reply

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attaching KB article:

»

Already uploaded files

  • Screenshot_2022-10-04_at_12.01.02_AM.png 208 KB

Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac