License number

Tim Callery's Avatar

Tim Callery

19 May, 2024 12:17 PM

I cannot find an e-mail from Paddle with my license number. The charge from Paddle came through on April 20, 2024. How may I acquire my license number so I can get past the limit of 100 transactions on what is being called a "preview" version?

  1. 1 Posted by Tim Callery on 19 May, 2024 12:22 PM

    Tim Callery's Avatar

    Silly me, just found my license number in the e-mail from Paddle. I was looking only for Paddle, but came through as The Infinite Kind (via Paddle.com)
    <[email blocked]>

    Sorry to have added to you work load. It appears this was User Error.

    Tim Callery

  2. 2 Posted by Nicholas Heil on 19 May, 2024 02:20 PM

    Nicholas Heil's Avatar

    did you get your email right away?

  3. 3 Posted by Tim Callery on 19 May, 2024 03:13 PM

    Tim Callery's Avatar
    Thank you, yes I did receive the e-mail shortly after the payment made.  Did not recognize Infinitekind so it went unopened.  

    Tim Callery

    On May 19, 2024, at 10:21 AM, Nicholas Heil <[email blocked]> wrote:

     pre { width: 92%; margin: 10px 2%; padding: 5px 2%; background: rgb(239, 239, 239); border: 1px solid rgb(214, 214, 214); } blockquote { margin-left: 0px; padding-left: 1em; border-left-width: 5px; border-left-style: solid; border-left-color: rgb(204, 204, 204); }

    // Please reply above this line
    ==================================================

    From: Nicholas Heil

    did you get your email right away?

    On Sun, May 19 at 05:22 AM PDT, Tim Callery wrote:

    Silly me, just found my license number in the e-mail from Paddle. I was looking only for Paddle, but came through as The Infinite Kind (via Paddle.com)
    <[email blocked]>

    Sorry to have added to you work load. It appears this was User Error.

    Tim Callery

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  4. Support Staff 4 Posted by Ethan on 20 May, 2024 03:04 AM

    Ethan's Avatar

    I'm glad to hear things are sorted out!

    Ethan
    Infinite Kind Support

  5. Ethan closed this discussion on 20 May, 2024 03:04 AM.

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