SWITCHED TO A NEW MAC MINI FROM A MACK DESK TOP

Andy's Avatar

Andy

Jan 05, 2025 @ 08:58 PM

SCREEN DISPLAYS DO NOT SHOW UP CORRECTLY ON THE NEW MAC MINI. CAN NOT READ THE WORDS AS THEY AND THE NUMBERS ARE JAMED TOGETHER.
WILL I NEED TO BUY A NEW MONEYDANCE PROGRAM AND WILL IT ALLOW ME TO IMPORT MY OLD DSTS?

  1. 1 Posted by dwg on Jan 05, 2025 @ 09:07 PM

    dwg's Avatar

    You ask if you will need to buy a new version of the software yet you do not tell us what version you currently have. You also do not confirm what version of macOS you have.

    So what version of Moneydance do you have?

    And drop the capitals, in online etiquette that is considered to be shouting.

  2. 2 Posted by Andy Skinner on Jan 05, 2025 @ 09:12 PM

    Andy Skinner's Avatar

    Sent from my iPhone

    On Jan 5, 2025, at 4:07 PM, dwg <[email blocked]> wrote:

     pre { width: 92%; margin: 10px 2%; padding: 5px 2%; background: rgb(239, 239, 239); border: 1px solid rgb(214, 214, 214); } blockquote { margin-left: 0px; padding-left: 1em; border-left-width: 5px; border-left-style: solid; border-left-color: rgb(204, 204, 204); }

    // Please reply above this line
    ==================================================

    From: dwg

    You ask if you will need to buy a new version of the software yet you do not tell us what version you currently have. You also do not confirm what version of macOS you have.

    So what version of Moneydance do you have?

    And drop the capitals, in online etiquette that is considered to be shouting.

    On Sun, Jan 05 at 12:58 PM PST, Andy wrote:

    SCREEN DISPLAYS DO NOT SHOW UP CORRECTLY ON THE NEW MAC MINI. CAN NOT READ THE WORDS AS THEY AND THE NUMBERS ARE JAMED TOGETHER.
    WILL I NEED TO BUY A NEW MONEYDANCE PROGRAM AND WILL IT ALLOW ME TO IMPORT MY OLD DSTS?

    Having trouble reading this? View this discussion online: SWITCHED TO A NEW MAC MINI FROM A MACK DESK TOP.

    Reply with #ignore to stop receiving notifications for this discussion.

  3. Support Staff 3 Posted by Ethan on Jan 05, 2025 @ 09:31 PM

    Ethan's Avatar

    Hello,

    It sounds like you are trying to run Moneydance 2014 on MacOS Sequoia 15.2. That is almost certainly the cause of the problem. Apple hasn't shown that much interest in making sure programs more than a few years old can run on their updates to their operating systems. It's actually somewhat of an achievement that you were able to get the program to run at all, even with those display errors. At this point, your best option would be to upgrade to the 2024 version, which can run on your new operating system, and can open older data files. You can purchase a half-priced upgrading key by copying and pasting your license key into the Upgrading field at: http://infinitekind.com/purchase

    Please let me know if I can be of further assistance,

    Ethan
    Infinite Kind Support

  4. 4 Posted by dwg on Jan 05, 2025 @ 10:44 PM

    dwg's Avatar

    Moneydance 2024 is expected to be able to process and upgrade a Moneydance 2014 account set.

    With some earlier releases is could be necessary to go through an interim upgrade by using Moneydance 2021, however I understand this is no longer required.

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