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alanscard

Jun 23, 2015 @ 09:25 AM

How do I start a new transaction. The "new transaction" botton does not seem to work. Is there a demo on how Moneydance works?

1. 1 Posted by dwg on Jun 23, 2015 @ 09:50 AM

   

   Have you looked at the User Guide:

   http://help.infinitekind.com/kb/user-guides/moneydance-2015-user-guide

   I assume you have created an account and are in the account register when trying to add a transaction.

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2. 2 Posted by Alan Scard on Jun 23, 2015 @ 12:23 PM

   

   Yes I have looked at the user guide.

   I am trying to use your Demo before buying MD.

   1. Click on “new transaction”

   2. At the bottom of the screen I can change the date

   3. I can change the next box to Dep. Which I assume is deposit.

   4. I cannot change or add to any other box.

   Why do you not have a video demo to show how to use MD?

   Regards Alan

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3. 3 Posted by Scott Meehan on Jun 23, 2015 @ 05:39 PM

   

   Hi Alan,

   Can you send me the output of your console log? This can be found by going to Help -> Console window in Moneydance, then clicking the "Copy to clipboard" button and pasting the output to us here.

   Can you send me a screenshot of what you're seeing when being unable to enter anything into the transaction? Here's how to take a screenshot:

   http://www.take-a-screenshot.org/

   Scott Meehan
   Infinite Kind Support

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4. 4 Posted by Alan Scard on Jun 23, 2015 @ 07:25 PM

   

   Starting Moneydance 2015.5 (1225) at Tue Jun 23 18:59:58 BST 2015

   Settings Folder: C:\Users\Alan\.moneydance

   OS: Windows 7 6.1 x86

   Java: 1.8.0_31 (Oracle Corporation)

   Is in sandbox: false; restricted file access: false

   Initializing Moneydance SSL

   Created new custom trust manager

   TRUSTMGR: initialized custom stream handler factory...

   initialised mono font: java.awt.Font[family=Dialog,name=Gill Sans,style=plain,size=12]

   initialised fonts:

   base=java.awt.Font[family=Dialog,name=Helvetica Neue,style=plain,size=12];

   numeric=java.awt.Font[family=Dialog,name=Gill Sans,style=plain,size=12];

   register=java.awt.Font[family=Dialog,name=Helvetica Regular,style=plain,size=11];

   header=java.awt.Font[family=Dialog,name=Helvetica Neue,style=plain,size=14]

   multires images available: true

   initialised mono font: java.awt.Font[family=Dialog,name=Gill Sans,style=plain,size=12]

   opening last file: Santander Bank Account

   loading dataset: C:\Users\Alan\.moneydance\Documents\Santander Bank Account.moneydance

   loading with 128 bit encryption key

   book:Santander Bank Account; uuid:6a09dc9f-61db-4539-9e07-9311631ed01f

   trunk data loaded (0.015 seconds), checking for incremental updates

   reading txn file 20150623140742_001.txn

   error loading txn file tiksync/out/20150623140742_001.txn; continuing. error: java.io.IOException: javax.crypto.BadPaddingException: Given final block not properly padded

   reading txn file 20150623140757_835.txn

   reading txn file 20150623140757_897.txn

   replacing root: null () with new root: Santander Bank Account (d12b3486-78e5-4654-973d-4b473eefa669

   set antialiasing to HRGB

   invalid or null sync type ID; detecting best method...

   No default syncing method could be determined. Using null

   • image001.png 301 KB
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5. 5 Posted by dwg on Jun 23, 2015 @ 10:30 PM

   

   If you click in the description field it does not allow you to then type text in?

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6. 6 Posted by Tom Freeman on Jun 24, 2015 @ 08:46 PM

   

   I want to confirm what DWG asked. with either the mouse or by using the tab button you cannot enter enter type in any of the transaction fields?

   Tom Freeman
   Infinite Kind Support

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7. System closed this discussion on Mar 19, 2016 @ 04:56 AM.