tag:infinitekind.tenderapp.com,2009-01-14:/discussions/general-questions/2827-error-2000-when-trying-to-download-chase-bank-transactionsInfinite Kind: Discussion 2015-03-31T16:12:32Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/91612352011-08-08T17:43:28Z2011-08-08T17:43:28Zerror 2000 when trying to download Chase bank transactions<div><p>Ryan,</p>
<p>Most financial institutions will require you to enable your
accounts for application-based online banking. You can accomplish
this by asking your bank to set up your account for connections
from Quicken. Moneydance uses exactly the same OFX server
connection protocol as Quicken but your bank representative may not
know this and mistakenly believe that they do not support
Moneydance. Calling up your bank and stating precisely the
following should get you started. "Please enable direct connect on
my account such that I can connect to your servers directly with
Quicken. Also give me the login credentials I need to connect
Quicken to this service."</p>
<p>Application-based online banking often requires a different
login/PIN than the ones that are used for ATM or web-based banking.
When you enable your account for access from Moneydance or Quicken,
your financial institution should let you know what customer
ID/login and PIN to use.</p>
<p>Please let me know if I can be of further assistance, and thanks
for your interest in Moneydance!</p>
<p>Angie Rauscher<br>
Moneydance Support</p></div>Angie Rauschertag:infinitekind.tenderapp.com,2009-01-14:Comment/91612352011-08-08T22:04:14Z2011-08-08T22:04:14Zerror 2000 when trying to download Chase bank transactions<div><p>Thanks for your quick response. I do have one more issue. One of
my banks is not on your list and basically has no interest in
pursuing it on my request alone. Can you help with that issue? The
bank is MidFirst Bank headquartered in Oklahoma.</p>
<p>Thanks</p>
<p>Sent from my iPhone</p></div>Ryan O'Shieldstag:infinitekind.tenderapp.com,2009-01-14:Comment/91612352011-08-09T15:55:05Z2011-08-09T15:55:05Zerror 2000 when trying to download Chase bank transactions<div><p>Hi Ryan,</p>
<p>Unfortunately, it doesn't appear that your bank supports direct
OFX connections, which Moneydance (and other financial software)
requires in order to talk directly to a bank. The best way to get
your transactions into Moneydance is to use a web browser to
download them from your bank's web site. You can download into QFX,
QIF, OFX or OFC files (sometimes referred to as Quicken or MS Money
files), any of which will import cleanly into Moneydance. You can
also open your bank's download page directly (after entering the
appropriate address in the Account->Edit Account menu) by going
to the menu bar and selecting Online->Open Account Website.</p>
<p>If your bank begins to support direct OFX connections in the
future, we will be happy to work with them.</p>
<p>Please let me know if I can be of further assistance, and thank
you for your interest in Moneydance.</p>
<p>Jessica Little<br>
Moneydance Support</p></div>Jessica Little