Limited transactions displayed
Jim Malia
I have used Moneydance'09 for 3+ years with no problems. Today (July 31st) I opened "my checking account" to update this month's transactions and only payments to my credit card companies were showing, along with a selected few other payments. In general, the majority of my checks and other payments for the last 3 years do not show. My wife's checking account file is the same. How do I get all our transactions again showing? Thank you for your assistance.
Jim Malia
Comments are currently closed for this discussion. You can start a new one.
Keyboard shortcuts
Generic
| ? | Show this help |
|---|---|
| ESC | Blurs the current field |
Comment Form
| r | Focus the comment reply box |
|---|---|
| ^ + ↩ | Submit the comment |
You can use Command ⌘ instead of Control ^ on Mac
1 Posted by Jim Malia on Jul 31, 2012 @ 05:04 PM
I would appreciate any help that can be provided.
Jim
2 Posted by -Kevin N. on Jul 31, 2012 @ 05:53 PM
Hi Jim,
Do you have a backup data file to try?
-Kevin N.
3 Posted by Malia, James Ed... on Jul 31, 2012 @ 08:04 PM
________________________________________
From: -Kevin N. [[email blocked]]
Sent: Tuesday, July 31, 2012 1:53 PM
To: Malia, James Edward
Subject: Re: Limited transactions displayed [Questions]
I figured out the problem and was able to fix it - for some reason checks were not being displayed; I clicked on checks and they appeared; I then reordered everything and all the transactions were back - not sure how it got to that configuration but now I know how to fix it should it happen again. Thanks for your help.
Jim
4 Posted by Angie Rauscher on Jul 31, 2012 @ 08:07 PM
Jim,
Glad to hear that it's working for you now- something odd probably happened with your filters and was resolved when you reordered the transactions. If it happens again do let us know so we can see if there's some bug lurking in there,
Angie Rauscher
Moneydance Support
5 Posted by Malia, James Ed... on Aug 01, 2012 @ 03:49 PM
Thanks much - Jim
James E. Malia, PhD
Community Practicum Coordinator, and
Director, CFS Advising Center
411 Jessie Harris Building
865-974-5316
Angie Rauscher closed this discussion on Aug 01, 2012 @ 06:09 PM.