change Account Password

twillinga's Avatar

twillinga

Aug 13, 2012 @ 04:08 PM

Hi,

I just changed the password for one of my accounts. I can't seem to find any menu item or instructions in the manual about how to change this in MoneyDance for on-line access? Kind of ashamed to have to ask, but can you tell me how to do this or point me to the right area in a manual or web page?

Thanx,
Al Twilling

  1. 1 Posted by tedhuntley on Aug 14, 2012 @ 03:38 AM

    tedhuntley's Avatar

    OK - I had the same problem today. I think I fixed it doing the following:
    Menu: Online/set up online banking
    disable the account you changed the password for
    Menu: online/set up online banking
    re set up that account

    When I did this, I initially got an error "unable to connect"
    Went back into set up online banking and hit the refresh button

    Seems to work for me now. I didn't have any transactions to to download, but I didn't get any error messages either.

    Let me know if this works for you

    Ted

  2. System closed this discussion on Mar 31, 2015 @ 03:49 PM.

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