installing on new computer

martin gottlieb's Avatar

martin gottlieb

07 Dec, 2018 05:11 PM

Hi - just bought a new computer and when I migrated data over, Moneydance didn't make it. I am using old computer to write this so I still have license number/key (or whatever you sent me). Any thoughts on how to get my stuff on new machine? Thanks.

  1. 1 Posted by martin gottlieb on 07 Dec, 2018 05:13 PM

    martin gottlieb's Avatar

    Cant seem to migrate my data to new laptop. I restored from a time machine backup and most apps made it over but MD didn't. Thoughts? Thanks.

  2. 2 Posted by -Kevin N. on 08 Dec, 2018 12:09 AM

    -Kevin N.'s Avatar

    Hi Martin,

    You didn't mention what version of Moneydance it is that you are using.
    (MD Menu bar > Help > About Moneydance)
    e.g. 2017.10 (1706)

    -Kevin N. (not a member of MD support)

  3. 3 Posted by dwg on 08 Dec, 2018 12:49 AM

    dwg's Avatar

    I'm a fellow user.

    Or what version of MacOS you are coming from and going to.

    With upgrades on a Mac the OS versions and the Moneydance versions are both critical pieces of information.

  4. 4 Posted by MGG on 08 Dec, 2018 03:18 AM

    MGG's Avatar

    Thanks Kevin. Turns out it was a Mac issue with OS but it’s now perfect!Appreciate you.

    - M.

  5. 5 Posted by MGG on 08 Dec, 2018 03:19 AM

    MGG's Avatar

    Hey DWG
    All good now. Was a mac issue with OS. But all perfect now. Wheew.

    - M.

  6. 6 Posted by -Kevin N. on 08 Dec, 2018 03:34 AM

    -Kevin N.'s Avatar

    Hi MGG,

    Glad to hear that you were able to get this sorted.

    Thank you for reporting back with your results.

    -Kevin N. (not a member of MD support)

  7. System closed this discussion on 09 Mar, 2019 03:40 AM.

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