tag:infinitekind.tenderapp.com,2009-01-14:/discussions/general-questions/79636-cant-figure-out-bank-loginInfinite Kind: Discussion 2019-04-07T21:50:23Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/467621732019-01-06T21:03:11Z2019-01-06T21:03:11ZCan't figure out bank login<div><p>I'm a fellow user.</p>
<p>If you mean Direct Connect so you can automatically download transactions then look at the following article:</p>
<p><a href="http://help.infinitekind.com/kb/online-banking-and-bill-pay/direct-connect">http://help.infinitekind.com/kb/online-banking-and-bill-pay/direct-...</a></p></div>dwgtag:infinitekind.tenderapp.com,2009-01-14:Comment/467621732019-01-06T21:30:25Z2019-01-07T21:44:39ZCan't figure out bank login<div><p>I stated this badly. I can not attach this product to my Chase account. I get the "New Account" page repeatedly. I have the account info sitting right here. It just will not marry up.</p></div>hawaiidonnatag:infinitekind.tenderapp.com,2009-01-14:Comment/467621732019-01-06T21:48:00Z2019-01-06T21:48:00ZCan't figure out bank login<div><p>Hi Donna,</p>
<p>I'm a Chase Visa client so I may be able to help with this.</p>
<p>First off, have you followed the instructions provided in the following Moneydance KB article for setting up Direct Connect?<br>
<a href="http://help.infinitekind.com/kb/online-banking-and-bill-pay/direct-connect">http://help.infinitekind.com/kb/online-banking-and-bill-pay/direct-...</a></p>
<p>-Kevin N. (not a member of MD support)</p></div>-Kevin N.