when importing from my bank

ben dishman's Avatar

ben dishman

05 Aug, 2019 07:25 PM

when I download a yearly file it does not differentiate deposits from withdrawls Does not recognize ( 500 ) as a withdrawal. Everything is taken as a deposit

  1. 1 Posted by derekkent23 on 05 Aug, 2019 09:44 PM

    derekkent23's Avatar

    I am not support staff, just a user.

    It looks like some banks are no longer following the spec for QFX/OFX files. They are labeling all transactions as debits.

    Moneydance has added a workaround. You need to be running the latest build of 2019. Make sure under FILE (MONEYDANCE on Mac) – PREFERENCES – NETWORK that IGNORE TRANSACTION TYPE IN FAVOR OF AMOUNT SIGN is ticked and see if that helps.
    You don't indicate if you are running 2019 or purchased 2017 and thus entitled to a free upgrade to 2019 or are running a earlier version and would need to purchase 2019 at a 50% discount.

    Hope this helps

  2. 2 Posted by BEN DISHMAN on 05 Aug, 2019 11:46 PM

    BEN DISHMAN's Avatar

    will try.  Just purchased in 2019
    Ben 

        On Monday, August 5, 2019, 2:44:14 PM PDT, derekkent23 <[email blocked]> wrote:
     
      #yiv8068182808 pre {width:92%;margin:10px 2%;padding:5px 2%;background:#efefef;border:1px solid #d6d6d6;}#yiv8068182808 blockquote {margin-left:0;padding-left:1em;border-left:5px solid #ccc;}
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  3. 3 Posted by BEN DISHMAN on 06 Aug, 2019 12:17 AM

    BEN DISHMAN's Avatar

    I just downloaded latest version still and checked the appropriate box.  still no luck.  I think I need a refund at this point since this program is not useful

        On Monday, August 5, 2019, 2:44:14 PM PDT, derekkent23 <[email blocked]> wrote:
     
      #yiv8068182808 pre {width:92%;margin:10px 2%;padding:5px 2%;background:#efefef;border:1px solid #d6d6d6;}#yiv8068182808 blockquote {margin-left:0;padding-left:1em;border-left:5px solid #ccc;}
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  4. 4 Posted by derekkent23 on 06 Aug, 2019 06:52 AM

    derekkent23's Avatar

    I am not support staff, just a user.

    Sorry it did not work for you. out of interest what is the bank , type of account and file type?

    SUPPORT PLEASE TAKE A LOOK!

  5. System closed this discussion on 05 Nov, 2019 07:00 AM.

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