tag:infinitekind.tenderapp.com,2009-01-14:/discussions/general-questions/89394-when-importing-from-my-bankInfinite Kind: Discussion 2019-11-05T07:00:23Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/475018132019-08-05T19:25:59Z2019-08-05T19:26:00Zwhen importing from my bank<div><p>when I download a yearly file it does not differentiate deposits from withdrawls Does not recognize ( 500 ) as a withdrawal. Everything is taken as a deposit</p></div>ben dishmantag:infinitekind.tenderapp.com,2009-01-14:Comment/475018132019-08-05T21:44:08Z2019-08-05T21:44:08Zwhen importing from my bank<div><p>I am not support staff, just a user.</p>
<p>It looks like some banks are no longer following the spec for QFX/OFX files. They are labeling all transactions as debits.</p>
<p>Moneydance has added a workaround. You need to be running the latest build of 2019. Make sure under FILE (MONEYDANCE on Mac) – PREFERENCES – NETWORK that IGNORE TRANSACTION TYPE IN FAVOR OF AMOUNT SIGN is ticked and see if that helps.<br>
You don't indicate if you are running 2019 or purchased 2017 and thus entitled to a free upgrade to 2019 or are running a earlier version and would need to purchase 2019 at a 50% discount.</p>
<p>Hope this helps</p></div>derekkent23tag:infinitekind.tenderapp.com,2009-01-14:Comment/475018132019-08-05T23:46:22Z2019-08-05T23:46:23Zwhen importing from my bank<div><p>will try. Just purchased in 2019<br>
Ben </p>
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<code>On Monday, August 5, 2019, 2:44:14 PM PDT, derekkent23 <tender+d869227eaf@tenderapp.com> wrote:</code>
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|</p></div>BEN DISHMANtag:infinitekind.tenderapp.com,2009-01-14:Comment/475018132019-08-06T00:17:13Z2019-08-06T00:17:13Zwhen importing from my bank<div><p>I just downloaded latest version still and checked the appropriate box. still no luck. I think I need a refund at this point since this program is not useful</p>
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<code>On Monday, August 5, 2019, 2:44:14 PM PDT, derekkent23 <tender+d869227eaf@tenderapp.com> wrote:</code>
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<p>#yiv8068182808 pre {width:92%;margin:10px 2%;padding:5px 2%;background:#efefef;border:1px solid #d6d6d6;}#yiv8068182808 blockquote {margin-left:0;padding-left:1em;border-left:5px solid #ccc;}<br>
|</p></div>BEN DISHMANtag:infinitekind.tenderapp.com,2009-01-14:Comment/475018132019-08-06T06:52:17Z2019-08-06T06:52:17Zwhen importing from my bank<div><p>I am not support staff, just a user.</p>
<p>Sorry it did not work for you. out of interest what is the bank , type of account and file type?</p>
<p>SUPPORT PLEASE TAKE A LOOK!</p></div>derekkent23