tag:infinitekind.tenderapp.com,2009-01-14:/discussions/general-questions/89597-tech-supportInfinite Kind: Discussion 2019-08-16T23:48:52Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/475276602019-08-14T19:34:57Z2019-08-14T19:34:57ZTech Support<div><p>Why are my questions being ignored? I have asked a question on Aug 8th and still no reply, its been almost a week now</p></div>MACtag:infinitekind.tenderapp.com,2009-01-14:Comment/475276602019-08-14T20:45:23Z2019-08-14T20:45:23ZTech Support<div><p>I'm a fellow user.</p>
<p>If you are not satisfied with the support you are receiving I can only suggest you do what people should do whenever they are dissatisfied and that is complain to the management.</p>
<p>In the case of Moneydance that means Sean Reilly and his email is</p>
<p>sreilly (at) infinitekind (dot) com</p></div>dwgtag:infinitekind.tenderapp.com,2009-01-14:Comment/475276602019-08-15T08:52:15Z2019-08-15T08:52:15ZTech Support<div><p>Hi Mac,</p>
<p>Thank you for your message and I'm so sorry for the lack of response here. There's no excuse for that! I've brought up this issue with the support staff and hope to see better response times in the very near future. Please test us on that!</p>
<p>Thanks,<br>
Sean</p>
<p>--<br>
Sean Reilly<br>
Developer, The Infinite Kind<br>
<a href="https://infinitekind.com">https://infinitekind.com</a></p></div>Sean Reillytag:infinitekind.tenderapp.com,2009-01-14:Comment/475276602019-08-16T01:09:28Z2019-08-16T01:09:28ZTech Support<div><p>Thank you very much and for your acknowledgement I am going out on a limb here and buying your Moneydance 2019 to keep Supporting MD. Thank you again.</p></div>MAC