updating my account

nicky silver 's Avatar

nicky silver

11 Oct, 2019 11:10 PM

Hi
It looks like I have updated the program but I cant access any of my stored information. Can you please tell me how to do this?
thanks so much. Nicky

  1. Support Staff 1 Posted by Maddy on 14 Oct, 2019 05:01 PM

    Maddy's Avatar

    Hi Nicky,

    I believe you are running Moneydance 2017.10 (1706).

    To find your previous data file, open Moneydance and click on File > Open, you will see a list of all recently opened data files.

    If you cannot find your data file there, then click on Help > Show Document Folder, this will open your default data file location, where all of the data files are located.

    Another option is to click on Help > Show Archive Folder, this will open the default backup file location and you can choose to restore a backup.

    I hope this information is helpful. Please let me know if you have further questions or need any assistance.

    --
    Maddy, Infinite Kind Support

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