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Jean-Baptste's Avatar

Jean-Baptste

11 Nov, 2019 12:37 PM

Hello,

My main computer just crashed, so I have few questions:
Can I restore my Moneydance file using dropbox sync (I have everything on my iPhone) if yes how ?
I was using Moneydance 2015, can it work if I install Money Dance 2019 ?
Do you have any suggestion so I do not lose all my data ?

Thank you

  1. 1 Posted by derekkent23 on 11 Nov, 2019 02:30 PM

    derekkent23's Avatar

    I am not support staff, just a user.

    If you had been running Moneydance 2017 or 2019 then it should have been possible to recover your complete data set from the Dropbox sync folder.
    Unfortunately, this is not possible if the sync was created using 2015.
    Updating to 2019 want help, as the data is simply not all there if the sync was created using 2015.
    Can you find a backup of your data anywhere else?

    Let SUPPORT confirm my comments.

  2. 2 Posted by Jean-Baptiste R... on 11 Nov, 2019 03:56 PM

    Jean-Baptiste Roy's Avatar

    Thank you for your quick answer.

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