tag:infinitekind.tenderapp.com,2009-01-14:/discussions/general-questions/93095-accountsInfinite Kind: Discussion 2020-03-30T20:30:24Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/479545252019-12-30T20:23:23Z2019-12-30T20:23:23Zaccounts <div><p>I ran the money dance software and received this message. I do not know what it means. I need to solve this problem. Can someone from Tech support respond to me.<br>
Starting Moneydance 2019.3 (1880) at Sun Dec 29 09:10:52 EST 2019<br>
Settings Folder: /Users/JudyWeber1/Library/Containers/com.infinitekind.MoneydanceOSX/Data/Library/Application Support/Moneydance<br>
OS: Mac OS X 10.15.2 x86_64<br>
Java: 11.0.1 (Oracle Corporation)<br>
Is in sandbox: true; restricted file access: false<br>
Initializing fonts:<br>
preferred: [[Helvetica Neue, Helvetica, Dialog]] regular: [[Helvetica Regular, Arial, SansSerif, Dialog]] mono: [[Gill Sans, Monospaced]] fonts resolved:<br>
default: Helvetica Neue:13.0:style0 mono: Gill Sans:13.0:style0 header: Helvetica Neue:15.0:style0 register: Helvetica Regular:12.0:style0 registerMinor: Helvetica Neue:12.0:style0 reportTitle: Helvetica Regular:32.0:style0 calendarTitle: Helvetica Neue:12.0:style0 reportHeader: Helvetica Neue:11.0:style0 detailTitle: Helvetica Neue:15.0:style0 Setting look and feel class to com.apple.laf.AquaLookAndFeel<br>
Initializing fonts:<br>
preferred: [[Helvetica Neue, Helvetica, Dialog]] regular: [[Helvetica Regular, Arial, SansSerif, Dialog]] mono: [[Gill Sans, Monospaced]] fonts resolved:<br>
default: Helvetica Neue:13.0:style0 mono: Gill Sans:13.0:style0 header: Helvetica Neue:15.0:style0 register: Helvetica Regular:12.0:style0 registerMinor: Helvetica Neue:12.0:style0 reportTitle: Helvetica Regular:32.0:style0 calendarTitle: Helvetica Neue:12.0:style0 reportHeader: Helvetica Neue:11.0:style0 detailTitle: Helvetica Neue:15.0:style0 opening last file: MD130<br>
loading dataset: /Users/JudyWeber1/Library/Containers/com.infinitekind.MoneydanceOSX/Data/Documents/MD130.moneydance<br>
loading with 128 bit encryption key<br>
reading trunk data tiksync/trunk<br>
trunk data loaded (1.051 seconds), checking for incremental updates<br>
loading un-synced txn files...<br>
loading synced txn files...<br>
replacing root: null () with new root: Root Account (23f198ec-011d-4720-86c4-e4b7c772f742<br>
dropbox folder should be at /Users/JudyWeber1/Dropbox and exists=true<br>
base sync folder: /Users/JudyWeber1/Dropbox/.moneydancesync<br>
dropbox folder should be at /Users/JudyWeber1/Dropbox and exists=true<br>
base sync folder: /Users/JudyWeber1/Dropbox/.moneydancesync<br>
Unhandled transaction: 20191227073236.463</p>
<p>Unhandled transaction: 20191228073204.226</p>
<p>adding actions panel<br>
opening connection with no proxy:<br>
java.lang.Exception: Server did not acknowledge payment message<br>
at com.moneydance.apps.md.controller.olb.ofx.OFXConnection.createPayment(OFXConnection.java:2035) at com.moneydance.apps.md.view.gui.OnlineManager$PaymentSubmitter.run(OnlineManager.java:863) at com.moneydance.apps.md.view.gui.ProcessIndicator$TaskRunner.run(ProcessIndicator.java:34) at com.moneydance.apps.md.view.gui.ProcessIndicator.invokeTask(ProcessIndicator.java:56) at com.moneydance.apps.md.view.gui.OnlineManager.submitNewPayment(OnlineManager.java:373) at com.moneydance.apps.md.view.gui.ofxbills.PaymentPane.doPayment(PaymentPane.java:412) at com.moneydance.apps.md.view.gui.acctpanels.BankAcctPanel$SendBPRunnable.lambda$run$0(BankAcctPanel.java:448) at java.desktop/java.awt.event.InvocationEvent.dispatch(Unknown Source) at java.desktop/java.awt.EventQueue.dispatchEventImpl(Unknown Source) at java.desktop/java.awt.EventQueue$4.run(Unknown Source) at java.desktop/java.awt.EventQueue$4.run(Unknown Source) at java.base/java.security.AccessController.doPrivileged(Native Method) at java.base/java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source) at java.desktop/java.awt.EventQueue.dispatchEvent(Unknown Source) at java.desktop/java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source) at java.desktop/java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source) at java.desktop/java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source) at java.desktop/java.awt.EventDispatchThread.pumpEvents(Unknown Source) at java.desktop/java.awt.EventDispatchThread.pumpEvents(Unknown Source) at java.desktop/java.awt.EventDispatchThread.run(Unknown Source) java.lang.Exception: Server did not acknowledge payment message<br>
at com.moneydance.apps.md.controller.olb.ofx.OFXConnection.createPayment(OFXConnection.java:2035) at com.moneydance.apps.md.view.gui.OnlineManager$PaymentSubmitter.run(OnlineManager.java:863) at com.moneydance.apps.md.view.gui.ProcessIndicator$TaskRunner.run(ProcessIndicator.java:34) at com.moneydance.apps.md.view.gui.ProcessIndicator.invokeTask(ProcessIndicator.java:56) at com.moneydance.apps.md.view.gui.OnlineManager.submitNewPayment(OnlineManager.java:373) at com.moneydance.apps.md.view.gui.ofxbills.PaymentPane.doPayment(PaymentPane.java:412) at com.moneydance.apps.md.view.gui.acctpanels.BankAcctPanel$SendBPRunnable.lambda$run$0(BankAcctPanel.java:448) at java.desktop/java.awt.event.InvocationEvent.dispatch(Unknown Source) at java.desktop/java.awt.EventQueue.dispatchEventImpl(Unknown Source) at java.desktop/java.awt.EventQueue$4.run(Unknown Source) at java.desktop/java.awt.EventQueue$4.run(Unknown Source) at java.base/java.security.AccessController.doPrivileged(Native Method) at java.base/java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source) at java.desktop/java.awt.EventQueue.dispatchEvent(Unknown Source) at java.desktop/java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source) at java.desktop/java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source) at java.desktop/java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source) at java.desktop/java.awt.EventDispatchThread.pumpEvents(Unknown Source) at java.desktop/java.awt.EventDispatchThread.pumpEvents(Unknown Source) at java.desktop/java.awt.EventDispatchThread.run(Unknown Source)</p></div>rhweber