Printing list of categories and of accounts

Shelley D Matthews's Avatar

Shelley D Matthews

27 Jan, 2020 11:04 PM

When I print a lising of accounts and of categories, the top left side of each line is chopped off. I have tried different fonts and different sizes. I am attaching a pdf of each list. I select print to size as well as 90%.

  1. Support Staff 1 Posted by Maddy on 28 Jan, 2020 05:38 PM

    Maddy's Avatar

    Hi Shelley,

    We are sorry to hear about the problem you have encountered.

    Which version and build of Moneydance are you using?
    To check, open Moneydance and select Help --> About Moneydance (or Moneydance --> About Moneydance on a Mac) where the version and build number will be displayed.

    Also, please can you confirm the email/billing address used at the time of your purchase?

    Thank you

    Can you let me know which operating system you're running on your computer/s?

    --
    Maddy, Infinite Kind Support

  2. 2 Posted by HELEN on 29 Jan, 2020 02:58 AM

    HELEN's Avatar

    I have the exact problem..

    iMac 10.15.2 Catalina
    MD Version 2019.3
    Brother Laser Printer HL-4570CDW

    Thank you for your help!

  3. Support Staff 3 Posted by Maddy on 29 Jan, 2020 10:58 AM

    Maddy's Avatar

    Hi Helen,

    Please can you try upgrading to the latest free preview version and let us know if you see any improvements?
    Moneydance 2019.4 (1899) is available to download from this page

    For a full list of improvements in the preview version, please refer to this page.

    Build 1888:
    Fixed report printing problem from last preview build;
    Improved report printing clarity, column sizing, and spacing

    I hope this information is helpful. Please let me know if you have further questions or need any assistance.

    --
    Maddy, Infinite Kind Support

  4. 4 Posted by HELEN on 29 Jan, 2020 10:22 PM

    HELEN's Avatar

    This comment was split into a new private discussion: Printing list of categories and of accounts

    Hi Maddy,

    I downloaded 2019.4 (1899) and that didn't help.

    All other reports print out fine, just this one (so far..)

    Thank you!

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  • Moneydance_Matthews_2019_Accountss.pdf 19.7 KB
  • Moneydance_Matthews_2019_Categories.pdf 95 KB

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