Summary Behavior when updating with online accounts

dantdavis's Avatar

dantdavis

19 Jun, 2020 12:45 AM

In the grand scheme of things, this is definitely minor, but when using "online/download all accounts" the columns in summary jump about, usually extending column 1 to the expense of column 2. When it's over, the column one area is usually longer, and you have to do a reset or restart to get things back in line.

Not a big deal, but wanted to note the behavior.

  1. 1 Posted by dantdavis on 20 Jun, 2020 01:31 AM

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    Watching further, as it happens every time, it appears the notifications of the "download all accounts" is part of the cause. If we get a long title with the notification, the summary screen changes column widths.

    It occasionally also shortens, but haven't quite figured that out yet.

    Still, it is disconcerting.

  2. Support Staff 2 Posted by Maddy on 21 Jun, 2020 10:01 AM

    Maddy's Avatar

    Hi,

    We are sorry to hear about the problem you have encountered.

    Can you try upgrading to the latest free preview version, as hopefully it should help fixing the issue?

    Moneydance 2020 (1913) is now available to download from this page

    For a full list of improvements in the preview version, please refer to this page.

    I hope this information is helpful. Please let me know if you have further questions or need any assistance.

    --
    Maddy, Infinite Kind Support

  3. 3 Posted by dantdavis on 21 Jun, 2020 07:41 PM

    dantdavis's Avatar

    Downloaded 1913, then tested. Still happening.

    I'm uploading a gif of the bottom of the screen during an "online/download all accounts" process. Although this definitely shows the second column jumping, the first column jumps as well, causing my first column to go back and forth on length (AND moving the values)

    As I said, this is ultimately minor, as you can leave the summary screen and return to it being ok, but still disconcerting, I tend to stay on the summary screen for global processes like quote loader and download prices, but this screen jumping is messing with my equilibrium... ;)

  4. 4 Posted by dantdavis on 21 Jun, 2020 07:58 PM

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    Is anyone else experiencing this behavior, or is it something about my system (mac osx 10.15.5) using 2019.4(1913)

  5. Support Staff 5 Posted by Maddy on 21 Jun, 2020 09:57 PM

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    Thank you for reporting back!

    I’m sorry to keep you waiting, but I’d like to run your query past the development team who may be able to provide further information.

    --
    Maddy, Infinite Kind Support

  6. 6 Posted by dantdavis on 21 Jun, 2020 10:08 PM

    dantdavis's Avatar

    No problem - I was just running it across the MD community.... so we're both working on it.... ;)

  7. 7 Posted by dantdavis on 24 Jun, 2020 10:53 PM

    dantdavis's Avatar

    Anyone else see this behavior? dwg? other regulars?

  8. 8 Posted by dwg on 24 Jun, 2020 11:05 PM

    dwg's Avatar

    I do not use the feature.

    Online updates are not available from Australian banks and the data that can be downloaded and imported is incomplete for me so not worth it.

  9. 9 Posted by dantdavis on 24 Jun, 2020 11:13 PM

    dantdavis's Avatar

    got it. thanks. maybe someone else will jump in who does use it.

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