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25 Aug, 2016 09:49 PM

I set up a new security (Stride Stapled Group) on July 12, with an opening buy price of $1.98.

Over the past 6 weeks, the security has traded every day at prices in the $2.00 to $2.05 range. However, the Quotes & Exchange Rates Extension download the current price as $2.00 every day. I note that trading volume is downloading ok.. Also, I note that the Quotes & Exchange Rate Extension shows the History download as an error with a red cross. I think the error code was 404.

In the attached screen shot, I removed the 6 weeks history, in an attempt to solve the issue. This history previously showed the price of $2.00 downloaded every day over the 6 weeks period.

I tried deleting the security and then setting it up again, but without any success.

I should also say that on the same date, July 12, I set up a second security whose prices and volumes are downloading correctly. Although this second security also shows the same History red cross error in the Quotes & Exchange Rate Extension.

Any help would be greatly appreciated.


  1. 1 Posted by dwg on 25 Aug, 2016 10:10 PM

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    It looks like that Yahoo does not maintain history for this stock (SPG.NZ) so downloading historical prices from Yahoo will fail

  2. 2 Posted by royce on 25 Aug, 2016 10:36 PM

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    Thanks dwg.

    This stock (SPG.NZ) and the other one I mentioned (IPL.NZ) are both new stocks on the market last month, and I guess you are right, history is a problem for Yahoo.

    However, Yahoo downloads both current price and volume ok for IPL.

    But for SPG, Yahoo downloads volume ok, but downloads current price as $2.00 every day, when the price currently trades between $2.00 and $2.05, and today is $2.02.

    So, something appears wrong and Yahoo can only seem to download a price of $2.00 for SPG.


  3. 3 Posted by dwg on 25 Aug, 2016 10:40 PM

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    On MD2012 I have seen funny things happen when the current price was available but historical prices not, as a step in troubleshooting try turning historical prices downloading off and see if brings down the correct latest price.

  4. 4 Posted by royce on 26 Aug, 2016 12:12 AM

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    Thanks for idea dwg. However, with History set to Do Not Update, Yahoo still downloads a price of $2.00, and I see the current quoted price on the NZ stock exchange is now $2.04

  5. 5 Posted by dwg on 26 Aug, 2016 01:00 AM

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    I manually downloaded the quote from Yahoo, inside the file it is showing a price of "2":


    So this looks like a yahoo fault, not much that the Moneydance folks can do about this. If Yahoo provides crap you get crap ....

  6. 6 Posted by royce on 26 Aug, 2016 02:01 AM

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    Thanks dwg. I did a manual download from Yahoo and got the same information as you. So, I have reported this an an issue with Yahoo, but am not hopeful of a response.

    So, unless the MD folk have a suggestion, it looks like I will have to manual update the price.


  7. 7 Posted by Tom Freeman on 26 Aug, 2016 04:50 PM

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    The extension is dependent on the data provided by Yahoo. It was originally designed by a third party for use with MD then we took it over. Yahoo was used because Yahoo provided a free downloadable file so there would be no fee's associated with its use.

    Tom Freeman
    Infinite Kind Support

  8. System closed this discussion on 25 Nov, 2016 04:50 PM.

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